Help and Support
 

powered byLive Search

Missing Lines of Text When Printing Web Pages to a Hewlett-Packard PhotoSmart P1000 Printer

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Article ID:254772
Last Review:January 27, 2007
Revision:3.1
This article was previously published under Q254772

SYMPTOMS

When you print Web pages in Internet Explorer 5.x to a Hewlett-Packard PhotoSmart P1000 printer, the last line of text near the bottom of each page printed may be missing.

Back to the top

CAUSE

This behavior can occur when incorrect information is passed from the printer driver in reference to the page setup (margins, lines, and so on).

Back to the top

RESOLUTION

To resolve this issue, contact Hewlett-Packard to obtain an updated driver for the printer or a possible workaround. You can reach Hewlett-Packard at the following Web site:
http://www.hp.com (http://www.hp.com)
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Back to the top


APPLIES TO
Microsoft Internet Explorer 5.01
Microsoft Internet Explorer 5.0

Back to the top

Keywords: 
kb3rdparty kbprb kbprint KB254772

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by E-mail, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.