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Mail Client Address List Truncated Using "Mailto:" Link If Tag Exceeds 260 Characters

Article ID:269272
Last Review:November 1, 2006
Revision:3.1
This article was previously published under Q269272

SYMPTOMS

When you click a hyperlink that uses a "Mailto" Uniform Resource Locator (URL) with a recipient list that exceeds 260 characters, a truncated address list may be created in the e-mail program that is started (such as Microsoft Outlook or Microsoft Outlook Express).

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CAUSE

This is a Windows NT 4.0 limitation. The URL is passed to a Windows NT 4.0 shell function (ShellExecute) to create a process for the mail client to run under. The Shell function passes the address list as a parameter and the variable used for that parameter is declared as a fixed size buffer (260 bytes). When the mail client is started and the address list is passed as a parameter, the address list is limited to 260 bytes.

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RESOLUTION

One possible workaround is to place the members of the recipient list in a distribution list and reference the distribution list alias in the "Mailto" URL.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This issue does not occur in Microsoft Windows 2000.

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APPLIES TO
Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Workstation 4.0

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Keywords: 
kbbug kbfix KB269272

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