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Error Message "Error 633" When Starting Broadband Connection

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Article ID:279658
Last Review:January 15, 2006
Revision:1.1
This article was previously published under Q279658

SYMPTOMS

When you attempt to make a broadband connection, you may receive the following error message:
Error 633 - the modem (or other connecting device) is already in use or is not configured properly.

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CAUSE

This behavior can occur if you already have an active broadband connection.

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RESOLUTION

To resolve this behavior, you must disconnect the existing broadband connection to establish the new connection. You must only have one broadband connection that is active.

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APPLIES TO
•Microsoft Windows XP Home Edition
•Microsoft Windows XP Professional

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Keywords: 
kbenv kberrmsg kbprb KB279658

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