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Programs that Require OpenGL Support May Not Run in Windows XP

Article ID:285912
Last Review:April 20, 2004
Revision:2.1
This article was previously published under Q285912

SYMPTOMS

When you try to use programs (such as DVD players or games) that require support for the OpenGL standard for three-dimensional graphics display on your Windows XP-based computer, you may experience some or all of the following symptoms:
The software or game does not run.
The display appears jagged.
Pure color is missing.
Different shades of color are not displayed to give the three-dimensional look.
Some or all colors are displayed incorrectly.

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CAUSE

This behavior can occur if your video adapter driver does not support the OpenGL standard.

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RESOLUTION

To resolve this issue, contact your video adapter manufacturer for information about how to obtain and install a Windows XP video adapter driver that supports the OpenGL standard. Note that you may be able to use a Microsoft Windows 2000 video adapter driver on your Windows XP-based computer.

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STATUS

This behavior is by design.

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MORE INFORMATION

For more information about OpenGL, please visit the following OpenGL Web site:
http://www.opengl.org (http://www.opengl.org)
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

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APPLIES TO
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

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Keywords: 
kbnofix kbhardware kbenv kbprb kbdisplay KB285912

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