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No HyperTerminal Connection to Remote Computer That Is in Sleep or Standby Mode

Article ID:304811
Last Review:December 1, 2007
Revision:1.3
This article was previously published under Q304811

SYMPTOMS

When you use HyperTerminal to dial in to a computer that has been put into sleep (hibernate) or standby mode, the computer appears to come out of sleep or standby mode, but there seems to be no connection between the computer and the remote dial phone.

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CAUSE

This behavior can occur because some computers require a user-generated event to come fully out of sleep or standby mode. Even though the HyperTerminal connection is active, the computer still behaves as if it is in sleep or standby mode.

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RESOLUTION

To resolve this behavior, perform a user action to bring the computer out of sleep or standby mode. For example, move the mouse, or press a key on the keyboard.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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APPLIES TO
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Microsoft Windows XP Professional x64 Edition

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Keywords: 
kbnetwork kbprb KB304811

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