Help and Support

Laptop Computer Reaches 100 Percent CPU Usage After You Remove It from the Docking Station

View products that this article applies to.
Article ID:305689
Last Review:October 30, 2001
Revision:1.0
This article was previously published under Q305689

SYMPTOMS

If you resume your computer from hibernation after you remove the computer from a docking station, the computer may seem to stop responding (hang), and Windows Task Manager may show 100 percent CPU usage until you reboot the computer. This issue can occur if your computer is docked when it changes from a power-on state to hibernation, and you then remove the computer from the docking station while it is hibernating.

Back to the top

CAUSE

Changes to the hardware configuration while the computer is in hibernation are supported by some laptop computer designs. However, this functionality is not supported by Microsoft. A docked computer and an undocked computer are considered to be two different hardware configurations; changes to the hardware configuration while a computer is in standby or hibernation is not supported.

Back to the top

RESOLUTION

Please check with your hardware manufacturer to verify if this functionality is supported on your laptop.

Back to the top

APPLIES TO
•Microsoft Windows XP Home Edition
•Microsoft Windows XP Professional

Back to the top

Keywords: 
kbenv kbprb KB305689

Back to the top

Article Translations

 

Related Support Centers

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.