Help and Support

How To Verify Unsigned Device Drivers in Windows XP

Article ID:308514
Last Review:November 1, 2006
Revision:1.2
This article was previously published under Q308514
On This Page

SUMMARY

This step-by-step article describes how you can use the Windows XP Signature Verification tool (Sigverif.exe) to find unsigned drivers and verify device drivers in Windows XP. This information can be helpful for troubleshooting system instability, error messages, boot problems, and so on.


Back to the top

Verify Unsigned Device Drivers

1.Click Start, click Run, type sigverif, and then click OK.
2.Click Advanced.
3.Click Look for other files that are not digitally signed.
4.In the Look in this folder box, type x:\Windows\system32\drivers, where x is the letter of the drive where Windows XP is installed.
5.On the Logging tab, make sure the Save the file signature verification results to a log file check box is selected, and then click OK.
6.Click Start.

NOTE: The log file is named Sigverif.txt, and it is saved in the Windows folder. Third-party drivers that are unsigned are displayed as "Not signed." Use the drivers in this list as your troubleshooting starting point.

Back to the top

Disable Unsigned Device Drivers

A common problem is power management features, and Microsoft requires power management support to certify drivers. Many third-party unsigned drivers lack this support, resulting in power management problems (such as problems going into or coming out of hibernation and standby).

After you find unsigned drivers, you can disable them by using any of the following methods:
Disable the device in Device Manager (you may have to click Show hidden devices on the View menu, and then disable the device under the Non-Plug and Play Drivers branch).
Uninstall the software that installed the third-party driver by using the Add/Remove Programs tool in Control Panel.
Rename the driver in the Winnt\System32\Drivers folder.

Back to the top

Troubleshooting

If you have multiple unsigned drivers, disable them one at a time. If disabling a driver resolves the problem, contact the manufacturer of the third-party system driver for a updated version that is designed to run with Windows XP.

















Back to the top


APPLIES TO
Microsoft Windows XP Professional

Back to the top

Keywords: 
kbenv kbhowto kbhowtomaster KB308514

Back to the top

Article Translations

 

Related Support Centers

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.