Office for Macintosh Frequently Asked Questions
Table of Contents
Last updated April 6, 2001
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Microsoft Office 98 Setup
What are the system requirements for Microsoft® Office 98 Macintosh® Edition?
What are the system requirements for Microsoft Office 98 Macintosh Edition Gold?
How do I perform a drag-and-drop installation of Office 98?
How do I perform a network installation of Office 98?
How do I use the Microsoft Office Installer to install Office 98?
How do I remove earlier versions of the Office programs from my computer?
How do I remove Office 98 from my computer?
Can I run the Office programs directly from the Office 98 compact disc (CD-ROM)?
When I run the Microsoft Office Installer, I receive the following error message:
No installation was necessary. The files to be
installed are already on your hard disk, or are
not needed for your hardware setup.
How do I correct this problem?
When I run the Microsoft Office Installer, I receive the following error message:
Memory error initializing buffers.
1009:1,-108 Out of memory
How do I correct this problem?
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The Value Pack
What items are included in the Value Pack?
How do I install items from the Value Pack?
When I install Office, the Microsoft Office Manager (MOM) is not installed. How do I install it?
When I double-click the Value Pack Installer, I receive the following error message:
The default location required for this install could not be found.
This install will be cancelled.
How do I correct this problem?
When I run the Value Pack Installer, I receive the following error message:
No installation was necessary. The files to be
installed are already on your hard disk, or are
not needed for your hardware setup.
How do I correct this problem?
Should I install any of the Macintosh operating system (OS) updates that are included in the Value Pack?
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The Office Assistant
How can I make the Office Assistant available?
How do I install additional Office Assistant characters?
I receive the following error message when I start an Office program:
Cannot start the Office Assistant because QuickTime is not installed or
is not currently enabled. Please install or enable QuickTime and then
restart your Macintosh if you want to use the Office Assistant.
How do I correct this problem?
When I double-click the Office Assistant, the Office Assistant Window is not hidden. How do I hide the Office Assistant window?
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Microsoft Office Web Features
When I click Help on the Web or Online Registration on the Help menu, nothing happens. How can I correct this problem?
Why do I receive an error message when I click a hyperlink?
When I click a hyperlink in my document, the target file is opened in the SimpleText program. How can I correct this problem?
When I install Office 98, 128-bit encryption is no longer available in Microsoft® Internet Explorer. Can I use 128-bit encryption in Microsoft Internet Explorer and my Office 98 programs concurrently?
Which Web browsers do the Microsoft Office 98 Macintosh Edition programs support?
When I click a hyperlink in my document, I receive the following error message:
No program is registered to open this file.
How do I correct this problem?
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Microsoft Office Error Messages
When I start an Office 98 program, I receive the following error message:
There is not enough memory available to continue. Use the Application menu to quit some applications, then click Try Again
How do I correct this problem?
When I start an Office 98 program, I receive the following error message:
The command could not be completed, because there is not enough memory available. Closing windows or quitting application programs can make more memory available.
How do I correct this problem?
When I double-click a Microsoft Excel file, I receive the following error message:
MacLinkPlus can translate "<file name>" into the Excel 5.0 worksheet format ... However ...
The application "Microsoft Excel" was not
available when this version of the
Translators was built. A newer version of
MacLinkPlus may do a better translation for
you.
How do I correct this problem?
I receive a system error message when I save a file in an Office 98 program. How do I correct this problem?
When I start an Office 98 program, I receive the following error message:
<Office 98 program name> cannot load the Microsoft Office 98 shared libraries. There may not be enough free memory to load the libraries or files may have been moved from their originally installed locations.
How do I correct this problem?
When I run a wizard or an add-in, I receive an error message that indicates that insufficient memory is available. How do I correct this problem?
When I drag a clipping file to my Office document, I receive the following error message:
There is insufficient memory. Save the document now.
How do I correct this problem?
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Office 98 Unwanted Data Issue
I have heard that the Microsoft Office 98 programs may save unwanted data with my document files. Where can I find more information about this issue?
Where can I obtain the patch that corrects the "unwanted data" issue?
How can I remove unwanted data from my existing documents?
Miscellaneous
Where can I get more information about migrating to Office 98?
When I attempt to start Microsoft Clip Gallery, my computer stops responding. How do I correct this problem?
The icons for my Office documents are blank. When I double-click a document, it is not opened. How do I correct this problem?
When I double-click a document, it is opened in an earlier version of the Office program. How do I correct this problem?
When I start an Office program, I am prompted to insert the Microsoft Office 98 compact disc. How do I prevent this behavior from occurring?
Since I installed Office 98, my After Dark screen saver no longer appears. How do I correct this problem?
When I double-click a document file, the appropriate Office program is started, but the document is not opened. How do I correct this problem?
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