What are the minimum system requirements that I need to run Money 2001?
After I complete the Initial User Experience (IUE) for a new file in Money 2001, I hear the audio clip play again in a place that I previously visited. Why?
When I try to complete some sections of the "Set up your finances in Money the easy way" interview, I cannot scroll down to fill in sections of the interview. I also can't see or click the Next or Back buttons to move through the interview. What can I do to fix this? Return to top of Page
Converting from Quicken When I convert a Quicken 2000 file to Money 2001, address information for payees may not be correctly converted. How do I resolve this?
When I try to convert a Quicken Interchange Format (QIF) file to a Money 2001 format, I either get a message stating that Money needs an updated converter, or one stating that no converter is currently available. Why do I receive this message?
When I import a QIF (Quicken Interchange Format) file as a recovered account (either a QIF export file, or an Investment Statement download), I receive the "Intro to Backup" dialog box, which asks me to back up my Money file. How can I prevent this dialog from appearing?
When I attempt to convert a Quicken data file, I receive an error message that says I need an updated "converter" for this Quicken file. How can I obtain this converter? Return to top of Page
Keyboard Shortcuts How can I create shortcut icons to Money 2001 on the Microsoft Windows desktop and the Start menu? Return to top of Page
Installing Money 2001 When I try to install Money 2001, I get an error message that says, "Could not register type library for file...." Why?
When I try to install Money 2001, I get an "Internal Error 2359" error message. What causes this error message to appear?
When I try to install Money 2001 on a Windows 2000-based computer, I either receive an error message or an "Install Program As Other User" dialog box. What is the problem?
When I try to install Money 2001, I am prompted with a message that says Money will update my system files. I click OK to restart my computer, but after it restarts, Money has not been installed. What happened?
When I try to install Money 2001, I receive an error message stating that there is not enough hard disk space. How could this have happened?
When I try to install Money 2001, I receive an "Internal error in Windows installer" error message. Why do I get this error message?
I want to have both Money 2000 and Money 2001 installed on my computer, but after first installing Money 2001 and then installing Money 2000, I receive the error message: "Unable to initialize a required Money component...." What should I do?
My home page in Internet Explorer changed after I installed Money 2001. How can I restore my home page?
When I try to install Money 2001, I get the "Internal error: 2755.1632, :\money.pkg" error message. What causes this internal error? Return to top of Page
Online Banking What should I do if I get an error message immediately after entering my social security number while trying to set up Online Banking and Bill Payment with an NPC (CheckFree) member bank?
I thought CheckFree allowed me to use one PIN across multiple bank accounts. So why do I have to create a separate PIN for each of several bank accounts that I've set up through CheckFree? Is there a way to use only one PIN for multiple bank accounts?
When I try to download an OFX file from my bank or broker, I receive a "Download terminated due to Internet error 12002" error message. Why does this happen?
Why do I receive a "Money could not create the necessary file..." error message when I try to update Internet information related to my online bank or broker?
Why have the due dates in the account register that I specified for online payments changed to earlier dates?
Why is the date of an Automatic Payment (Apay) off by a day or two?
When I download data from a bank or broker's Web site, I get the error message: "The Windows Installer failed to install the program associated with this file...." What's causing this?
How do I delete a downloaded statement from a Money 2001 account?
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Cash Flow Why can't I print the Cash Flow Tips in the Cash Flow Review? Return to top of Page
Investing Center When I try to download online quotes or statements from my bank or broker, I get an error message stating that I have to register my copy of Money before I can receive online quotes and prices. How do I register my copy of Money?
After upgrading to Money 2001, I can no longer gain access to the Portfolio page in the Investing Center. Why?
Why can't I change the security type of an investment, such as a stock to a mutual fund?
When I close an investment account that is marked as a favorite, the closed account continues to appear as a favorite on the Money home page and on the Favorites menu. Why?
When I try to synchronize my Money data file with the MSN MoneyCentral Web site, I receive the error message: "Money was unable to retrieve your financial information from MoneyCentral." How can I resolve this?
When I move an investment from one account to another, the value of the investment is not converted correctly. Why?
When I read a statement, an investment is incorrectly associated with another investment. What can I do to repair this?
If the cost basis for a mutual fund is set to Average Cost Basis (Single Category), apparently values including Appreciation, Cost Basis, Gain, and any other value that is based on these values may be incorrect. How do I fix this? Return to top of Page
Budget Center When I try to view the "This Year's Budget" report, transactions for the wrong month are displayed in the Actual and Budgeted columns, and I cannot view more detailed information for some months. What can I do to resolve this?
Why are debt items (that are controlled by the Debt Reduction Planner) still listed in Budget Reports and in the Budget Status after I have reset the Debt Reduction Planner? Return to top of Page
Lifetime Planner When I view the cost basis for an account in the Lifetime Planner, the amount differs significantly from the cost basis that is specified in my Portfolio. Why?
I noticed that a Retirement account that I set up is treated as a taxable account. How did that happen?
What else should I know about how retirement accounts are treated in the Lifetime Planner? Return to top of Page
Reports and Charts Why is the Yield to Maturity percentage not reported accurately in the Bond Performance Report? Return to top of Page
Miscellaneous When I try to convert a Money data file that I created in a version of Money prior to Money 2000, I get a "Conversion error occurred: 0x800" error message. Why?
When I try to open a file in Money, I receive an error message stating that I don't have permission to open this file. How do I get the proper permission to open the file?
When I click the MSN menu on the Money navigation bar, the menu does not open. Why not?
How do I customize my financial priorities on the Money home page?
When I use the Tax Estimator, my withholdings are incorrectly calculated. How can I work around this problem?
If I'm worried about the integrity of my Money data files, how do I check and, if necessary, repair them?
What can I do to prevent Money 2001 from using up excessive hard disk space?
How can I view a snapshot of my Money data on MSN MoneyCentral?
I am unable to create a Money data file in a shared network folder. Why?
When I press the TAB key while viewing the Contents screen of Money online Help, I get an invalid page fault error message. What can I do to prevent this from happening?
When I try to start Money from the Microsoft Works Task Launcher, I receive an error message. Why does this happen?
When I try to open an account in Money, I get a general protection fault error message. What causes this?
When I click Microsoft Money Online Guide on the Help menu, the text is not displayed. What can I do to fix this? Return to top of Page
Money for the Pocket PC What do I need to do to make Money for the Pocket PC compatible with Money 2001?
How can I configure and synchronize Money for the Pocket PC with Money 2001?
When I try to synchronize Money with Money for the Pocket PC, corresponding account balances between the two programs may not match. Why? Return to top of Page