PowerPoint 2000  Movie Troubleshooter

You cannot insert your movie in PowerPoint.

If you still cannot insert your movie in PowerPoint, test whether Windows can play the movie in Media Player. (NOTE: Media Player, also known as Mplayer or Mplayer32, is a different program than Windows Media Player.) To play your movie in Media Player, follow these steps:

1. In Microsoft Windows 98, click Run on the Start menu. Type mplayer and then click OK. 
   
   In Microsoft Windows NT or Microsoft Windows 2000, Media Player is named Mplay32. Click Run on the Start menu. Type %windir%\system32\mplay32.exe and then click OK. (%windir% is an environment variable that represents the path where Windows is installed; in most cases this is C:\WINNT.)

2. On the File menu, click Open.

3. Navigate to your movie file, click to select it, and then click Open.

4. Play the movie in Media Player.

If Media Player plays your movie, but you cannot insert it in PowerPoint, there may be something wrong with your installation of PowerPoint. In PowerPoint, click Detect and Repair on the Help menu, and then choose to Reinstall PowerPoint. 

If Media Player plays your movie, but you cannot insert it in PowerPoint, you can use the following alternative method to insert your movie in PowerPoint as a Media Clip object:

1. In PowerPoint, click Insert on the Object menu.

2. In the Object type list, click Media Clip, and then click OK.

3. Click Insert Clip, and then click Active Movie.

4. Navigate to your movie file, click to select it, and then click Open.

5. On the Edit menu, click Options.

6. Click to clear the Control Bar on Playback, and Border around Object check boxes.

• That resolved the issue.

• That didn't resolve the issue, what else can I try?

• That didn't resolve the issue, and I'd like to see a specific list of error messages.

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