Publisher 97 Frequently Asked Questions

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General Questions about Publisher 97

 I receive the "Invalid Page Fault in Kernel32.dll" error when I start Publisher. How do I fix the problem?

When I attempt to publish to the Web, I receive the "Publisher cannot create your online document" error. How do I correct the problem?

When I install Publisher 97, I receive the error message, "This version of MSVCRT40.DLL is intended for Win32s." How do I fix the problem?

I receive an error message when I use Clip Gallery. How do I correct the problem?

How do I troubleshoot Kernel32.dll errors under Windows 95?

I am having trouble printing text. How do I troubleshoot this problem?

When I attempt to use any of the mail merge functions in Publisher, I receive an "Invalid Page Fault in module Pubmerge.dll" error. How do I fix the problem?

When I attempt to check the spelling in my publication, I receive the "Publisher cannot load the speller or dictionary..." error. How do I fix the problem?

When I use Publisher, the colors do not appear correctly on my monitor, the screen doesnot redraw correctly, or my computer stops responding (hangs). How do I troubleshoot these types of problems?

I get an error message when I close my publication. How do I prevent this error message?

I receive the "Publisher cannot launch or communicate with the OLE server" error when I attempt to use WordArt. How do I fix the problem?

When I run one of the PageWizards, I get an error that THREED.VDX cannot be found. How do I correct the problem?

I can't find the BorderArt I deleted. How do I restore the missing BorderArt?

Can I open a Publisher 97 publication in Publisher 95?

How do I prepare my publication so that I can transfer an image or text to a T-Shirt?


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Setting up Publisher 97

 I receive an "Invalid Page Fault in Kernel32.dll" error when I start Publisher. How do I fix the problem?

When I start Publisher, I receive the "Mspub.exe is linked to missing export: Pubole32.dll: _matgeti dispatch..." error. How do I correct this problem?

When I install Publisher 97, I receive the error message, "This version of MSVCRT40.DLL is intended for Win32s." How do I fix the problem?

How do I remove the trial version of Publisher 97?

Why does the Setup program take such a long time to update my system?

Do I need to be part of the Administrator group to setup Publisher 97 on Windows NT?

What are the system requirements for Publisher 97?

Is there an upgrade-only version of Publisher 97?

When Setup is almost finished, I receive the "Setup is updating your system..." message and Setup appears to stop responding. How do I fix the problem?

Why did Publisher Setup install fonts to my system folder?

What files are installed by Publisher 97?


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Web Publishing with Publisher 97

 When I attempt to publish to the Web, I receive the "Publisher cannot create your online document" error. How do I fix the problem?

How can I publish Web pages using FrontPage?

Can I open Web pages in Publisher?

Can I use animated GIFs on a Web page?

Can I put a transparent GIF file on a Web page?

Why does my Web page look different than my Publication?

What Web page effects is Publisher unable to create?

Will my Web page look the same in all browsers?

Can I center my Web page in my browser?

How do I change the title of a Web site?


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Using Mail Merge in Publisher 97

 When I attempt to use any of the mail merge functions in Publisher, I receive an "Invalid Page Fault in module Pubmerge.dll" error. How do I fix the problem?

Do I need to specify case-sensitive criteria when I filter or sort the data?

How can I import a Works 95 database?

Why can I not open a comma separated variable (.csv) text file?

Can I merge multiple records into my publication?

Why are the merge field names truncated?

What is Mail Merge in Microsoft Publisher?

When I open a Publication I get an error that Publisher cannot open the data source. How do I fix this problem?


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Printing from Publisher 97

 How do I prepare a publication for a Service Bureau?

Can I create color-separated output with Publisher 97?

When I attempt to print spot color separations, only one plate prints out. How do I correct this problem?

Can I use Image Color Matching with my Canon BJC-4100 printer?

How do I print Avery 5385 rolodex cards in Publisher 97?

How do I print Avery 6490 diskette labels in Publisher 97?

Why are the crop marks not printing?

When I change printer setup options in Control Panel, the changes are not reflected in the Print Setup dialog box (File menu) in Publisher. How do I fix the problem?

When I attempt to print a publication, I receive the "No printer is installed on the system" error. How do I fix the problem?

I am having trouble printing text. What can I do?

Can I control the lines per inch in Publisher 97?

How can I use extra paper sizes on Windows NT?

Why do text frames print with a gray fill?


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Using Clip Gallery with Publisher 97

 I receive an "Unable to import file type" error when I attempt to import a .wav file into Clip Gallery. How do I fix the problem?

I receive errors and I am not able to view clipart files. How do I correct this problem?

What is a Clip Gallery Package (.cil) file and how do I use it?

I have problems connecting to the Clip Gallery Live Web site. How do I fix the problem?

How do I create my own database of Clip Gallery (.cag) files?

I receive error messages when I attempt to use Clip Gallery. How do I fix the problem?

I have problems opening, finding, or viewing files in Clip Gallery. How do I fix the problem?

Where can I find copyright information about Microsoft Publisher clip art?


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Questions from Earlier Versions of the Publisher 97 FAQ

 Why doesn't the Setup program start automatically when I insert the Publisher 97compact disc?

What happens if I remove Publisher 95 after I install Publisher 97?

Can I register online if I have Windows NT?

Can I open a Publisher HTML file with Internet Assistant for Microsoft Word?

Why doesn't my background pattern print?

Why are some of the graphics in the PageWizards missing?

How can I print VCR labels correctly?

What are Web Page Properties?

None of the font names appear in the Font list or I only see TrueType (TT) symbols in the Font list. How do I fix the problem?

How does Publisher 97 determine the width of the Web page that I create?

Why doesn't Publisher 97 Small Business Edition Setup automatically run on Windows NT 3.51? How do I fix the problem?


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Last Reviewed: Tuesday, February 13, 2001