Enable the Diagnostic Startup option in the System Configuration utility.
To enable the Diagnostic Startup option:
- Click Start, and then click Run.
- In the Open box, type msconfig, and then click OK.
- On the General tab, click Create Backup to back up your current system configuration files with System Configuration utility.
- Click Diagnostic Startup, and then click OK.
- When you are prompted to restart your computer, click OK.
- On the Startup menu, choose Step-by-step confirmation.
- When you are prompted to process the Autoexec.bat and Config.sys files, press the ESC key to bypass the files. Press ENTER to load all other items.
Does your computer start or shut down correctly now?
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Last Reviewed: Tuesday, February 13, 2001
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