Xbox Console

Hightlights & Top Issues

• Xbox: You receive a "Your Xbox can't recognize this disk" error message while a game disc, a CD, or a DVD is loading
• Xbox: You receive the "There is a problem with the disk you are using. It may be dirty or damaged." error message
• Xbox: You receive the error message "Your Xbox requires service" in multiple languages while using your Xbox console

Frequently Asked Questions About the version one Xbox console

• Error: Can't play DVD. Wrong region code.
  Describes what to do when you receive a "wrong region code" error message when you try to watch a DVD.
• Xbox 360 console's power supply light is off
  Tells you what to do if your Xbox 360 console's power supply light will not turn on.
• When using your Xbox 360 console, your console turns off unexpectedly
  Describes what you can try when your Xbox 360 console unexpectedly turns off.

Frequently Asked Questions about the Xbox 360 Console

• How to change the time and date settings on your Xbox 360 console
  Describes how to change the time and date settings on your Xbox 360 console.
• How to turn on or off your Xbox 360 console and your Xbox 360 Wireless Controller
  Provides a few different methods for turning on and off your Xbox 360 console and your Xbox 360 Wireless Controller.
• How to set up and use your Xbox 360 Big Button Controller
  Describes how to set up and use the Xbox 360 Big Button Controller.