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Summary

This security update resolves vulnerabilities in Microsoft Office that could allow remote code execution if a user opens a specially crafted Office file. To learn more about these vulnerabilities, see Microsoft Security Bulletin MS16-042.

Note To apply this security update, you must have the release version of Service Pack 2 for Office 2010 installed on the computer.

For a complete list of affected versions of Microsoft Office software, see Microsoft Knowledge Base article 3148775.

How to get and install the update

Method 1: Microsoft Update

This update is available from Microsoft Update. When you turn on automatic updating, this update will be downloaded and installed automatically. For more information about how to get security updates automatically, see the "Turn on automatic updating in Control Panel" section of this Safety & Security Center article.

Method 2: Microsoft Download Center

You can get the stand-alone update package through the Microsoft Download Center. Follow the installation instructions on the download page to install the update.


More Information

Known issues in this security update

  • After you install this security update, you may receive an error message that resembles the following when you try to start an Office application:


    The Windows installer service could not be accessed.



    To resolve this problem, do one of the following:

    • Option 1 On systems that have update 3139923 installed, make sure that update 3072630 is also installed.

    • Option 2 Uninstall update 3139923.

Security update deployment information

For deployment information about this update, see Microsoft Knowledge Base article 3148775.

Security update replacement information

This security update replaces previously released security update KB3114878.

File hash information

Package Name

Package Hash SHA 1

Package Hash SHA 2

word2010-kb3114993-fullfile-x64-glb.exe

52689B1CFD41A748CAF0EC14238D9DA91841A15B

51C4E383C59D78A8F0B4EC26F736707BF41A9784603FD987D92123D45D579CAB

word2010-kb3114993-fullfile-x86-glb.exe

B015ADE1BF3ABC6977FA46C148C4BB7FA2DAE5FA

E33F163051255BDCDEC4ABEA8661C417FEADFBED04D91C043183B930D4DCF906

The English version of this security update has the file attributes (or later file attributes) that are listed in the following table.

For all supported x86-based versions of Word 2010

File identifier

File name

File version

File size

Date

Time

msword.olb

msword.olb

14.0.7162.5000

902,304

14-Oct-2015

04:59

winword.exe

winword.exe

14.0.7168.5000

1,432,256

17-Mar-2016

11:45

wordicon.exe

wordicon.exe

14.0.7120.5000

1,859,240

05-Mar-2014

06:06

wrd12cnv.dll

wordcnv.dll

14.0.7168.5000

5,483,192

17-Mar-2016

11:44

wwlib.dll

wwlib.dll

14.0.7168.5000

19,303,616

17-Mar-2016

11:45

For all supported x64-based versions of Word 2010

File identifier

File name

File version

File size

Date

Time

msword.olb

msword.olb

14.0.7162.5000

902,304

14-Oct-2015

05:03

winword.exe

winword.exe

14.0.7168.5000

1,433,272

17-Mar-2016

11:46

wordicon.exe

wordicon.exe

14.0.7120.5000

1,859,240

05-Mar-2014

06:06

wrd12cnv.dll

wordcnv.dll

14.0.7168.5000

6,838,976

17-Mar-2016

11:45

wwlib.dll

wwlib.dll

14.0.7168.5000

24,532,152

17-Mar-2016

11:47


Help for installing updates: Support for Microsoft Update

Security solutions for IT professionals: TechNet Security Troubleshooting and Support

Help for protecting your Windows-based computer from viruses and malware: Virus Solution and Security Center

Local support according to your country: International Support

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