Support for Perceptive Pixel by Microsoft devices Inhoud verskaf deur Microsoft Is van toepassing op: Perceptive Pixel by Touch Devices Select Product Version All Products Display Devices Hardware and SoftwareTroubleshootingDisplay Maintenance Wys alles What should I do when touch is not functioning on my PPI device? False/random touches False touches in random areas on 55" device; top left or bottom right I have dark, light or constant colored dot(s) on my Display A certain region or a horizontal line doesn't respond to touch No image on the display, but the source LED is green Area of the display seem brighter/darker 82" display looks cloudy or has an area which has a ghost image Display has a red, green or blue hue Poor image color when display is viewed through a camera (Broadcast Television) Wys alles What are the system requirements? Where can the latest versions of the driver and firmware be downloaded? Why is there a visible diagonal line on the 82” device, crossing diagonally from top to bottom? Can the 55” and 82” devices be wall mounted? Do the 55” and 82 devices use VESA mounts? Can the logo be removed from the face of a 55” device? Can a PPI touch device be used in a dual display configuration? What are the power requirements for the 55” and 82” devices? Can a KVM be used with the PPI devices? Collapsible element title Wys alles What should be used to clean the front of the display? What are the optimal operating conditions for the 82” PPI device? Stylus HardwareTroubleshooting Wys alles The stylus will not pair with the display Stylus reset/factory-default state Stylus keeps inking when hovering over a display Wys alles Explanation of LED lights for the stylus and charging station What frequency and power does the stylus operate? Laas bygewerk: 25 Jul 2019 Was hierdie inligting nuttig? Ja Nee Vertel ons wat ons kan doen om die artikel te verbeter Dien in Dankie! Jou terugvoer sal ons help om die bystandervaring te verbeter.