System message 916 when an Order Management invoice is sent by using Quick Send

Symptoms

Consider the following scenario in Microsoft Dynamics SL 7.0:

  • You set up Quick Send and Application Server.
  • You sign in to SL as a user who is not a local administrator, not a SQL administrator, and not a member of the Administrators group in SL.
  • You print Order Management Invoices (40.680.00) for a customer who is set up to receive invoices by using Quick Send.

When you do this you receive the following error message:
System Message 916: The server principal "<domain name>\<user name>" is not able to access the database <database name> under the current security context.

Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:

File information

The English version of this hotfix has the file attributes that are listed in the following table (or later file attributes). The dates and the times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 7.0 Service Pack 3 (SP3)
Changed filesDateFile version
ROI.EXE13-Dec-20117.04.51213.00
5000200.exe 13-Dec-20117.04.51213.00
0801000.exe13-Dec-20117.04.51213.00
0860010.exe13-Dec-20117.04.51213.00
0876010.exe13-Dec-20117.04.51213.00
4461010.exe13-Dec-20117.04.51213.00
2101000.exe13-Dec-20117.04.51213.00
2120000.exe13-Dec-20117.04.51213.00
2128000.exe13-Dec-20117.04.51213.00
2134000.exe13-Dec-20117.04.51213.00
4010000.exe13-Dec-20117.04.51213.00
4011000.exe13-Dec-20117.04.51213.00
4011200.exe13-Dec-20117.04.51213.00
4011700.exe13-Dec-20117.04.51213.00
4040000.exe13-Dec-20117.04.51213.00
4060000.exe13-Dec-20117.04.51213.00
4060001.exe13-Dec-20117.04.51213.00
4061000.exe13-Dec-20117.04.51213.00
4061001.exe13-Dec-20117.04.51213.00
4069002.exe13-Dec-20117.04.51213.00
4099000.exe13-Dec-20117.04.51213.00
0425000.exe13-Dec-20117.04.51213.00
0460000.exe13-Dec-20117.04.51213.00
SD64100.exe13-Dec-20117.04.51213.00
SD64200.exe13-Dec-20117.04.51213.00
SD65100.exe13-Dec-20117.04.51213.00
SN64100.exe13-Dec-20117.04.51213.00
SN64200.exe13-Dec-20117.04.51213.00
SN65100.exe13-Dec-20117.04.51213.00
BICNP00.exe13-Dec-20117.04.51213.00
BIINV00.exe13-Dec-20117.04.51213.00
9601000.exe13-Dec-20117.04.51213.00
9602000.exe13-Dec-20117.04.51213.00
9603000.exe13-Dec-20117.04.51213.00
9606000.exe13-Dec-20117.04.51213.00
9607000.exe13-Dec-20117.04.51213.00
9608000.exe13-Dec-20117.04.51213.00
asdevobj.dll 13-Dec-20117.04.51213.00
asdevobj.tlb 13-Dec-20117.04.51213.00
schedule.dll13-Dec-20117.04.51213.00
schedule.tlb13-Dec-20117.04.51213.00
safaccessrights.dll13-Dec-20117.04.51213.00
safregistraion.dll13-Dec-20117.04.51213.00
Messages.msg07-Oct-2011
Bug23477APP.sql 10-June-2011
Bug23477SYS.sql10-Oct-2010

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, refer to the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 23999.

This problem was first corrected in Microsoft Dynamics SL 2011 Service Pack 2.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
خصائص

رقم الموضوع: 2655112 - آخر مراجعة: 20‏/01‏/2012 - المراجعة: 1

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