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Symptoms

In Microsoft Host Integration Server 2010 environment, when you try to add an instance of SNA Server by using the AddSnaService method in the MsSna_Server class, the instance cannot be added.

Note The MsSna_Server class is a Windows Management Instrumentation (WMI) provider class.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Microsoft Host Integration Server 2010 installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For all supported x86-based versions of Host Integration Server 2010

File name

File version

File size

Date

Time

Platform

mngagent.exe

8.5.4246.2

128,848

27-Oct-2010

11:42

x86

mngbase.dll

8.5.4246.2

116,560

27-Oct-2010

11:42

x86

mngcli.exe

8.5.4246.2

128,848

27-Oct-2010

11:42

x86

mngext.dll

8.5.4246.2

24,912

27-Oct-2010

11:42

x86

mngsna.dll

8.5.4246.2

137,040

27-Oct-2010

11:42

x86

prmngext.dll

8.5.4246.2

67,408

27-Oct-2010

11:42

x86

snaadmin.dll

8.5.4246.2

345,936

27-Oct-2010

11:42

x86

snaprint.exe

8.5.4246.2

91,984

27-Oct-2010

11:42

x86

t3mngext.dll

8.5.4246.2

59,216

27-Oct-2010

11:42

x86

t5mngext.dll

8.5.4246.2

59,216

27-Oct-2010

11:42

x86

wmisna.dll

8.5.4246.2

333,648

27-Oct-2010

11:42

x86

wmisnastatus.dll

8.5.4246.2

79,704

27-Oct-2010

11:42

x86

For all supported x64-based versions of Host Integration Server 2010

File name

File version

File size

Date

Time

Platform

mngagent.exe

8.5.4246.2

148,816

27-Oct-2010

11:57

x64

mngbase.dll

8.5.4246.2

151,888

27-Oct-2010

11:57

x64

mngcli.exe

8.5.4246.2

148,304

27-Oct-2010

11:57

x64

mngext.dll

8.5.4246.2

29,520

27-Oct-2010

11:57

x64

mngsna.dll

8.5.4246.2

159,568

27-Oct-2010

11:57

x64

prmngext.dll

8.5.4246.2

63,312

27-Oct-2010

11:57

x64

snaadmin.dll

8.5.4246.2

500,048

27-Oct-2010

11:57

x64

snaprint.exe

8.5.4246.2

92,496

27-Oct-2010

11:57

x64

t3mngext.dll

8.5.4246.2

57,168

27-Oct-2010

11:57

x64

t5mngext.dll

8.5.4246.2

57,168

27-Oct-2010

11:57

x64

wmisna.dll

8.5.4246.2

606,544

27-Oct-2010

11:57

x64

wmisnastatus.dll

8.5.4246.2

110,936

27-Oct-2010

11:57

x64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For more information about WMISNA WMI Provider Classes, visit the following Microsoft Developer Network (MSDN) website:

General information about WMISNA WMI Provider Classes

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