Scan app for Windows: FAQ

Распаўсюджваецца на Windows 8.1

The Scan app helps you quickly and easily scan pictures and documents and save them to your PC in different file formats—such as JPEG, Bitmap, and PNG. You can use wired or wireless scanners, including scanners that are connected to your network.     
 

How do I install a scanner?


In most cases, when you connect a scanner to your PC, Windows will automatically install the scanner.

To see if a scanner is installed

  1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
    (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)
  2. Tap or click PC and devices, and then tap or click Devices.


If the scanner is installed, it will appear under Printers or Other devices.            

If you tried the previous steps and the scanner still isn't installed, you can install it manually. Here's how:        

To install a scanner

  1. Connect the scanner to your PC or network router, and then plug in the scanner and turn it on.

    If you have a wireless scanner that hasn't been added to your network, read the instructions that came with the scanner to learn how to add it.
  2. Install the scanner driver, provided by the scanner's manufacturer. The driver might be included on a disc that came with the scanner or you might need to download it from the manufacturer’s website.

    Make sure you install the correct driver for the scanner and the version of Windows you’re using.            
  3. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
    (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.)
  4. Tap or click PC and devices and then tap or click Add a device.
  5. In the list that appears, tap or click the name of your scanner.      

    The scanner appears under Printers or Other devices.