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This article applies to Microsoft Dynamics NAV 2009 for all countries and all language locales.

Symptoms

When you post a charge item credit memo for a European Union (EU) vendor in a different period of the referring invoice in Microsoft Dynamics NAV 2009 R2 and in Microsoft Dynamics NAV 2009 Service Pack 1 (SP1), the credit memo line is not included in the Intrastat journal.

Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.



Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

  • The Modify permission for the object that you will be changing.

  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.



Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To resolve this problem, change the code in the Get Item Ledger Entries report (594). To do this, follow these steps:

  1. Change the code of the Data Item Number 2 as follows:
    Existing code 1

    ...
    SETRANGE("Country/Region Code",'');
    END;

    IntrastatJnlLine2.SETCURRENTKEY("Source Type","Source Entry No.");
    IntrastatJnlLine2.SETRANGE("Source Type",IntrastatJnlLine2."Source Type"::"Item entry");
    ...

    Replacement code 1

    ...
    SETRANGE("Country/Region Code",'');
    END;

    // Add the following line.
    IntrastatJnlLine2.SETRANGE("Journal Batch Name",IntrastatJnlBatch.Name);
    // End of the line.

    IntrastatJnlLine2.SETCURRENTKEY("Source Type","Source Entry No.");
    IntrastatJnlLine2.SETRANGE("Source Type",IntrastatJnlLine2."Source Type"::"Item entry");
    ...

    Existing code 2

    ...
    WITH ValueEntry DO BEGIN
    SETCURRENTKEY("Item Ledger Entry No.");

    // Delete the following line.
    SETRANGE("Valuation Date",StartDate,EndDate);
    // End of the line.

    SETRANGE("Entry Type","Entry Type"::"Direct Cost");
    SETFILTER(
    "Item Ledger Entry Type",'%1|%2|%3',
    ...

    Replacement code 2

    ...
    WITH ValueEntry DO BEGIN
    SETCURRENTKEY("Item Ledger Entry No.");

    // Add the following line.
    SETRANGE("Posting Date",StartDate,EndDate);
    // End of the line.

    SETRANGE("Entry Type","Entry Type"::"Direct Cost");
    SETFILTER(
    "Item Ledger Entry Type",'%1|%2|%3',
    ...

    Existing code 3

    ...
    END;
    END;

    // Delete the following lines.
    OnAfterGetRecord=VAR
    Location@1000 : Record 14;
    ItemLedgEntry@1001 : Record 32;
    Include@1002 : Boolean;
    BEGIN
    // End of the lines.

    IntrastatJnlLine2.SETRANGE("Source Entry No.","Entry No.");
    IF IntrastatJnlLine2.FINDFIRST THEN
    CurrReport.SKIP;
    ...

    Replacement code 3

    ...
    END;
    END;

    OnAfterGetRecord=BEGIN
    IntrastatJnlLine2.SETRANGE("Source Entry No.","Entry No.");
    IF IntrastatJnlLine2.FINDFIRST THEN
    CurrReport.SKIP;
    ...

    Existing code 4

    ...
    IF IntrastatJnlLine2.FINDFIRST THEN
    CurrReport.SKIP;

    // Delete the following lines.
    IF "Entry Type" IN ["Entry Type"::Sale,"Entry Type"::Purchase] THEN BEGIN
    ItemLedgEntry.RESET;
    ItemLedgEntry.SETCURRENTKEY("Document No.","Document Type");
    ItemLedgEntry.SETRANGE("Document No.","Document No.");
    ItemLedgEntry.SETRANGE("Item No.","Item No.");
    ItemLedgEntry.SETRANGE(Correction,TRUE);
    ItemLedgEntry.SETRANGE("Document Type","Document Type"::"Sales Shipment");
    IF NOT ItemLedgEntry.ISEMPTY THEN
    CurrReport.SKIP;

    ItemLedgEntry.SETRANGE("Document Type","Document Type"::"Sales Return Receipt");
    IF NOT ItemLedgEntry.ISEMPTY THEN
    CurrReport.SKIP;

    ItemLedgEntry.SETRANGE("Document Type","Document Type"::"Purchase Receipt");
    IF NOT ItemLedgEntry.ISEMPTY THEN
    CurrReport.SKIP;

    ItemLedgEntry.SETRANGE("Document Type","Document Type"::"Purchase Return Shipment");
    IF NOT ItemLedgEntry.ISEMPTY THEN
    CurrReport.SKIP;
    END;

    CASE TRUE OF
    "Drop Shipment":
    BEGIN
    IF ("Country/Region Code" = CompanyInfo."Country/Region Code") OR
    ("Country/Region Code" = '')
    THEN
    CurrReport.SKIP;
    IF "Applies-to Entry" = 0 THEN BEGIN
    ItemLedgEntry.SETCURRENTKEY("Item No.","Posting Date");
    ItemLedgEntry.SETRANGE("Item No.","Item No.");
    ItemLedgEntry.SETRANGE("Posting Date","Posting Date");
    ItemLedgEntry.SETRANGE("Applies-to Entry","Entry No.");
    ItemLedgEntry.FINDFIRST;
    END ELSE
    ItemLedgEntry.GET("Applies-to Entry");
    IF (ItemLedgEntry."Country/Region Code" <> CompanyInfo."Country/Region Code") AND
    (ItemLedgEntry."Country/Region Code" <> '')
    THEN
    CurrReport.SKIP;
    END;
    "Entry Type" = "Entry Type"::Transfer:
    BEGIN
    IF ("Country/Region Code" = CompanyInfo."Country/Region Code") OR
    ("Country/Region Code" = '')
    THEN
    CurrReport.SKIP;
    IF "Transfer Order No." = '' THEN BEGIN
    Location.GET("Location Code");
    IF (Location."Country/Region Code" <> '') AND
    (Location."Country/Region Code" <> CompanyInfo."Country/Region Code")
    THEN
    CurrReport.SKIP;
    END ELSE BEGIN
    ItemLedgEntry.SETRANGE("Transfer Order No.","Transfer Order No.");
    ItemLedgEntry.SETFILTER("Country/Region Code",'%1 | %2','',CompanyInfo."Country/Region Code");
    IF ItemLedgEntry.FINDSET THEN
    REPEAT
    Location.GET(ItemLedgEntry."Location Code");
    IF Location."Use As In-Transit" THEN
    Include := TRUE;
    UNTIL Include OR (ItemLedgEntry.NEXT = 0);
    IF NOT Include THEN
    CurrReport.SKIP;
    END;
    END;
    "Location Code" <> '':
    BEGIN
    Location.GET("Location Code");
    CheckILE(Location."Country/Region Code");
    END
    ELSE BEGIN
    IF "Entry Type" = "Entry Type"::Purchase THEN
    CheckILE(CompanyInfo."Ship-to Country/Region Code");
    IF "Entry Type" = "Entry Type"::Sale THEN
    CheckILE(CompanyInfo."Country/Region Code");
    END;
    END;
    // End of the lines.

    TotalInvoicedQty := 0;
    TotalAmt := 0;
    TotalAmtExpected := 0;
    ...

    Replacement code 4

    ...
    IF IntrastatJnlLine2.FINDFIRST THEN
    CurrReport.SKIP;

    // Add the following line.
    TestILE("Item Ledger Entry");
    // End of the line.

    TotalInvoicedQty := 0;
    TotalAmt := 0;
    TotalAmtExpected := 0;
    ...
  2. Change the code of the Data Item Number 4 as follows:
    Existing code

    ...
    {
    }
    }
    }
    REQUESTFORM
    {
    ...

    Replacement code

    ...
    {
    }
    }

    // Add the following lines.
    { PROPERTIES
    {
    DataItemTable=Table5802;
    DataItemTableView=SORTING(Entry No.);
    OnPreDataItem=BEGIN
    SETRANGE("Posting Date",StartDate,EndDate);
    SETFILTER("Item Charge No.",'<> %1','');
    "Item Ledger Entry".SETRANGE("Posting Date");

    IntrastatJnlLine2.SETRANGE("Journal Batch Name",IntrastatJnlBatch.Name);
    IntrastatJnlLine2.SETCURRENTKEY("Source Type","Source Entry No.");
    IntrastatJnlLine2.SETRANGE("Source Type",IntrastatJnlLine2."Source Type"::"Item entry");
    END;

    OnAfterGetRecord=BEGIN
    IntrastatJnlLine2.SETRANGE("Source Entry No.","Item Ledger Entry No.");
    IF IntrastatJnlLine2.FINDFIRST THEN
    CurrReport.SKIP;

    IF "Item Ledger Entry".GET("Item Ledger Entry No.") THEN BEGIN
    IF ("Item Ledger Entry"."Posting Date" > StartDate) AND ("Item Ledger Entry"."Posting Date" < EndDate) THEN
    CurrReport.SKIP;
    IF "Country/Region".GET("Item Ledger Entry"."Country/Region Code") THEN
    IF "Country/Region"."EU Country/Region Code" = '' THEN
    CurrReport.SKIP;
    TestILE("Item Ledger Entry");

    InsertValueEntryLine;
    END;
    END;

    }
    SECTIONS
    {
    { PROPERTIES
    {
    SectionType=Body;
    SectionWidth=12000;
    SectionHeight=846;
    }
    CONTROLS
    {
    }
    }
    }
    }
    // End of the lines.

    }
    REQUESTFORM
    {
    ...
  3. Change the code in the TestILE function as follows:
    Existing code

    ...
    END;
    END;

    BEGIN
    END.
    }
    ...

    Replacement code

    ...
    END;
    END;

    // Add the following lines.
    PROCEDURE TestILE@5(ILE@1000 : Record 32);
    VAR
    ItemLedgEntry@1003 : Record 32;
    Location@1002 : Record 14;
    Include@1001 : Boolean;
    BEGIN
    WITH ILE DO BEGIN
    IF "Entry Type" IN ["Entry Type"::Sale,"Entry Type"::Purchase] THEN BEGIN
    ItemLedgEntry.RESET;
    ItemLedgEntry.SETCURRENTKEY("Document No.","Document Type");
    ItemLedgEntry.SETRANGE("Document No.","Document No.");
    ItemLedgEntry.SETRANGE("Item No.","Item No.");
    ItemLedgEntry.SETRANGE(Correction,TRUE);
    ItemLedgEntry.SETRANGE("Document Type","Document Type"::"Sales Shipment");
    IF NOT ItemLedgEntry.ISEMPTY THEN
    CurrReport.SKIP;

    ItemLedgEntry.SETRANGE("Document Type","Document Type"::"Sales Return Receipt");
    IF NOT ItemLedgEntry.ISEMPTY THEN
    CurrReport.SKIP;

    ItemLedgEntry.SETRANGE("Document Type","Document Type"::"Purchase Receipt");
    IF NOT ItemLedgEntry.ISEMPTY THEN
    CurrReport.SKIP;

    ItemLedgEntry.SETRANGE("Document Type","Document Type"::"Purchase Return Shipment");
    IF NOT ItemLedgEntry.ISEMPTY THEN
    CurrReport.SKIP;
    END;

    CASE TRUE OF
    "Drop Shipment":
    BEGIN
    IF ("Country/Region Code" = CompanyInfo."Country/Region Code") OR
    ("Country/Region Code" = '')
    THEN
    CurrReport.SKIP;
    IF "Applies-to Entry" = 0 THEN BEGIN
    ItemLedgEntry.SETCURRENTKEY("Item No.","Posting Date");
    ItemLedgEntry.SETRANGE("Item No.","Item No.");
    ItemLedgEntry.SETRANGE("Posting Date","Posting Date");
    ItemLedgEntry.SETRANGE("Applies-to Entry","Entry No.");
    ItemLedgEntry.FINDFIRST;
    END ELSE
    ItemLedgEntry.GET("Applies-to Entry");
    IF (ItemLedgEntry."Country/Region Code" <> CompanyInfo."Country/Region Code") AND
    (ItemLedgEntry."Country/Region Code" <> '')
    THEN
    CurrReport.SKIP;
    END;
    "Entry Type" = "Entry Type"::Transfer:
    BEGIN
    IF ("Country/Region Code" = CompanyInfo."Country/Region Code") OR
    ("Country/Region Code" = '')
    THEN
    CurrReport.SKIP;
    IF "Transfer Order No." = '' THEN BEGIN
    Location.GET("Location Code");
    IF (Location."Country/Region Code" <> '') AND
    (Location."Country/Region Code" <> CompanyInfo."Country/Region Code")
    THEN
    CurrReport.SKIP;
    END ELSE BEGIN
    ItemLedgEntry.SETRANGE("Transfer Order No.","Transfer Order No.");
    ItemLedgEntry.SETFILTER("Country/Region Code",'%1 | %2','',CompanyInfo."Country/Region Code");
    IF ItemLedgEntry.FINDSET THEN
    REPEAT
    Location.GET(ItemLedgEntry."Location Code");
    IF Location."Use As In-Transit" THEN
    Include := TRUE;
    UNTIL Include OR (ItemLedgEntry.NEXT = 0);
    IF NOT Include THEN
    CurrReport.SKIP;
    END;
    END;
    "Location Code" <> '':
    BEGIN
    Location.GET("Location Code");
    CheckILE(Location."Country/Region Code");
    END;
    ELSE BEGIN
    IF "Entry Type" = "Entry Type"::Purchase THEN
    CheckILE(CompanyInfo."Ship-to Country/Region Code");
    IF "Entry Type" = "Entry Type"::Sale THEN
    CheckILE(CompanyInfo."Country/Region Code");
    END;
    END;
    END;
    END;

    PROCEDURE InsertValueEntryLine@6();
    VAR
    Location@1000 : Record 14;
    BEGIN
    GetGLSetup;
    WITH IntrastatJnlLine DO BEGIN
    INIT;
    "Line No." := "Line No." + 10000;
    Date := "Value Entry"."Posting Date";
    "Country/Region Code" := "Item Ledger Entry"."Country/Region Code";
    "Transaction Type" := "Item Ledger Entry"."Transaction Type";
    "Transport Method" := "Item Ledger Entry"."Transport Method";
    "Source Entry No." := "Item Ledger Entry"."Entry No.";
    Quantity := "Item Ledger Entry".Quantity;
    "Document No." := "Value Entry"."Document No.";
    "Item No." := "Item Ledger Entry"."Item No.";
    "Entry/Exit Point" := "Item Ledger Entry"."Entry/Exit Point";
    Area := "Item Ledger Entry".Area;
    "Transaction Specification" := "Item Ledger Entry"."Transaction Specification";
    Amount := ROUND(ABS("Value Entry"."Sales Amount (Actual)"),1);

    IF Quantity < 0 THEN
    Type := Type::Shipment
    ELSE
    Type := Type::Receipt;

    IF ("Country/Region Code" = '') OR
    ("Country/Region Code" = CompanyInfo."Country/Region Code")
    THEN BEGIN
    IF "Item Ledger Entry"."Location Code" = '' THEN
    "Country/Region Code" := CompanyInfo."Ship-to Country/Region Code"
    ELSE BEGIN
    Location.GET("Item Ledger Entry"."Location Code");
    "Country/Region Code" := Location."Country/Region Code"
    END;
    END;

    VALIDATE("Item No.");
    "Source Type" := "Source Type"::"Item entry";
    VALIDATE(Quantity,ROUND(ABS(Quantity),0.00001));
    VALIDATE("Cost Regulation %",IndirectCostPctReq);

    INSERT;
    END;
    END;
    // End of the lines.

    BEGIN
    END.
    }
    ...

Prerequisites

You must have one of the following products installed to apply this hotfix:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 Service Pack 1

Removal information

You cannot remove this hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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