Manufacturer’s Limited Warranty

PLEASE NOTE! This Limited Warranty is applicable to products sold under brands “Nokia”, “Lumia” and “Asha” and to related accessory products. In case of any conflict between the terms and conditions displayed here and the documentation in the sales package of the product, the terms and conditions included in the sales package shall prevail.

This Limited Warranty is in addition to, and does not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.

Microsoft Mobile (hereinafter "Manufacturer") provides this Limited Warranty to the person who has purchased the Manufacturer product(s) included in the sales package ("Product"). Manufacturer warrants that it will repair or replace your Product within a commercially reasonable time if it has a defect in material, design or workmanship during the first twelve months after your purchase, except for the battery and charger which have a six month warranty period each. This Limited Warranty is only valid and enforceable in the country where you purchased the Product, provided it is the country where the Product was intended by Manufacturer to be sold in, and extends only to the first end-user purchaser of the Product.

How to get warranty service

When making a Limited Warranty claim you must present: a) the Product (or affected part thereto), b) the legible and unmodified original proof of purchase, which clearly indicates the name and address of the seller, the date and place of purchase, the product type and the serial number.

What is not covered?

This Limited Warranty does not cover normal wear and tear or transport costs or defects caused by

a) exposure to liquid or moisture

b) being dropped or rough handling

c) food spillage or chemical products

d) misuse or using it other than for its intended use

e) exposure to extreme thermal or environmental conditions or rapid changes in such conditions

f) corrosion or oxidation

g) using the Product with, or connected to, a product, accessories, software and/or service not distributed or authorized by Manufacturer

h) tampering with the battery

i) anyone other than an authorized service centre opening, modifying or repairing it

Other important notices

A third party operator provides the SIM card and cellular network on which the Product operates. Manufacturer does not accept responsibility for operation, availability, coverage or services of the cellular network.

Keep written records of all important content and data stored in your Product. Content and data may be lost during repair or not transferred to a replacement of the Product. Manufacturer is not liable, either expressly or impliedly, for damages or losses resulting from loss of, damage to, or corruption of content or data.

All items replaced under this warranty become the property of Manufacturer. Manufacturer may use, in repairs or replacements, products or parts that are new, equivalent to new or reconditioned. Repaired or replaced part(s) will be warranted for the remainder of the original Warranty Period or for sixty (60) days from the date of repair, whichever is longer.

Limitation of Manufacturer's liability

This Limited Warranty is your sole and exclusive remedy against Manufacturer and Manufacturer's sole and exclusive liability in respect of defects in your Product. This Limited Warranty replaces all other Manufacturer warranties and liabilities, whether oral, written, statutory, contractual, in tort or otherwise. This includes but is not limited to implied conditions or terms about quality or fitness for purpose. Manufacturer does not assume any liability for loss of or damage to or corruption of data, for any loss of profit, loss of use of Products or functionality, loss of business, loss of contracts, loss of revenues or loss of anticipated savings, increased costs or expenses or for any indirect loss or damage, consequential loss or damage or special loss or damage. Manufacturer´s liability shall be limited to the purchase value of the Product. The above limitations shall not apply to death or personal injury resulting from Manufacturer´s proven negligence.

This Limited Warranty must be read subject to any statutory provisions that imply warranties or conditions that cannot be excluded, restricted or modified. If such statutory provisions apply, Manufacturer’s liability under those provisions will be limited, at its option to, replacement or repair of the goods or supply of equivalent goods, or payment of the cost of replacing the goods, of acquiring equivalent goods or of having the goods repaired.

All product features and specifications are subject to change without notice.

Microsoft Mobile Oy, Keilalahdentie 2-4, FIN-02150 Espoo, Finland


Article ID: 13394 - Last Review: 15 আগস্ট, 2016 - Revision: 3