How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for Google Android

INTRODUCTION

The Lync 2010 mobile client for Google Android requires a Lync account from your company organization. If you aren’t sure whether you have a Lync account, contact your company system administrator or support team.

The Lync 2010 mobile client for Google Android smartphones isn't supported on Android tablets or on other non-phone Android devices. For more information, go to the following Microsoft Knowledge Base article:
2691382 Android smartphone devices that are supported for use with Lync 2010 for Android
This article describes how to troubleshoot some common issues that you may encounter when you use the Lync 2010 mobile client for Google Android.

Note If you’re looking for help with Lync Mobile 2013 for Android phones or tablets, go to the following Microsoft websites:

PROCEDURE

Signing in to Lync 2010 on Google Android

Verify your password, account information, server settings, and client version
Connecting over Wi-Fi through an authenticating proxy
Connecting on a network that requires certificates
Additional help with specific features
Comparison with other mobile clients
Sending logs to support


The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


Still need help? Go to Microsoft Community.
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ID článku: 2636313 - Poslední kontrola: 16. 12. 2016 - Revize: 1

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