When you try to create a label in Microsoft Office Word 2007 or Microsoft Word 2010, you receive the following error message:
Note You may receive a similar error message if you use the Envelope wizard in Word.
- Install Office Standard by using a customized installation in which Microsoft Outlook is set to Not Available.
- Install all Office Professional programs except Microsoft Outlook by setting Outlook to Not Available.
In this installation configuration, certain registry information that references PG_INDEX.XML is missing or incorrect.
To resolve this problem, modify the incorrect registry data. To do this, follow these steps:
- Start Registry Editor. To do this in Windows 7 or in Windows Vista, follow these steps:
- Click Start, type regedit in the Start Search box, and then press Enter.
- If you are prompted for an administrator password or for confirmation, type the password, or click Allow.
To do this in Windows 8, follow these steps:
- On the Desktop, press the Windows key + X , and then click Run.
- In the Open box, type regedit, and then press Enter.
- Locate and then double-click the following registry key to expand it:
The subkey under "\2024ACD68DA31964A9A31139E0EC70F0" may be incorrect.
- Examine the ninth and tenth numbers in the subkey name. For example, if the subkey is 00004109210000000000000000F01FEC, the two numbers that you want to examine are 2 and 1. These two numbers represent a part of the product ID of the Office SKU that you installed first. In this example scenario, that SKU is Office Standard.
- Depending on your version of Office, click one of the following article numbers to view the article in the Microsoft Knowledge Base: 928516Description of the numbering scheme for product code GUIDs in 2007 Office suites and programs
2186281Description of the numbering scheme for product code GUIDs in Office 2010
- In the article that you just opened, scroll down to the "Product ID" section to determine the product ID of the Office SKU that you installed last. In this example scenario, the product ID for Office Professional is 0014, as you can see in the following table from article 2186281:
Product ID SKU 0011 Microsoft Office Professional Plus 2010 0012 Microsoft Office Standard 2010 0013 Microsoft Office Home and Business 2010 0014 Microsoft Office Professional 2010 0015 Microsoft Access 2010
- Reverse the last two digits of the product ID that you identified in step 5. In this example scenario, this would result in "41".
- In the subkey that you identified in step 3, change the ninth and tenth characters of the subkey name to match the reversed number that you created in step 6. In this example, the subkey in step 3 would be changed as follows:00004109410000000000000000F01FEC
- Exit Registry Editor.
- Start Word.
Artikelnummer: 2563139 – Letzte Überarbeitung: 17.07.2013 – Revision: 1