Article ID: 289177 - View products that this article applies to.
This article was previously published under Q289177
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When you use the Mchgr.inf file to install a Sony AIT media changer device, the device does not install properly.
This behavior is caused by a mistake in the Mchgr.inf file. In the SonyAitMC_InstServices section, there is an incorrect line break between SonyAit and MC_EventLog_Inst:
To work around this behavior, remove the incorrect line break in the Mchgr.inf file. The relevant line should read SonyAitMC_EventLog_Inst, with no line break.
Note that modifying this file may break the digital signature for the file, so the device may still not install if your computer's policy is configured to block installation of unsigned drivers. For more information about driver signing, refer to the following article in the Microsoft Knowledge Base:
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/224404/EN-US/ )Windows 2000 Code Signing: Digitally Signed Drivers
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.
This problem was first corrected in Windows 2000 Service Pack 2.
Article ID: 289177 - Last Review: October 23, 2013 - Revision: 3.2