When you open or receive mail in the Microsoft Exchange client, one of the following error messages may occur:
There is no disk in the drive. Please insert a disk into <drive>:
If the Autoexec.bat file refers to a floppy disk or CD-ROM drive, Windows NT 4.0 does not display the error when you log on, but when you run applications.
The drive letter may not be entered in the PATH statement, but may be found in the following registry location:
Delete the entry here and log back in.
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.
Ntvdm.exe tests the PATH statement for validity. If the drive physically exists, Ntvdm.exe tests for the drive type (removable media or fixed). If the drive is a floppy disk or CD-ROM, Ntvdm.exe tests for the presence of valid media. If no valid media is found, the error message is displayed. If invalid drives are used in the Autoexec.bat PATH statement, no error message is displayed; however, the PATH variable in any previously opened VDMs may be invalid.
For more information, please see the following Microsoft Knowledge Base article:
This problem can also occur after you save an attachment to removable media, and then eject the media. For example, when you save an attachment to a zip drive, and then eject the disk and attempt to open another message, the error message appears. To work around this problem, insert a new disk in to the same drive and open a message.
Artikelnummer: 163633 – Letzte Überarbeitung: 22.06.2014 – Revision: 1