If the installation does not succeed and returns one of the errors listed in the "Symptoms" section of this article, continue with the following steps:
- Clear the Temp folder by removing any previous incomplete installations.
- The default location for the Temp folder on Windows 2000 is C:\Documents and Settings\Profile\Local Settings\Temp C:\Winnt\Temp or, if upgraded from Windows 98, C:\Windows\Temp.
- The default location for the Temp folder on Windows NT 4 is C:\Temp C:\Winnt\Temp.
- Try to manually start Acmsetup by typing the following command line:E:\SETUP\ACMSETUP.EXE /T *.STF /S E:\ /n "" /o "" /k "YYYYYYYYYY" /b1where E is the CD-ROM or DVD-ROM drive letter, and YYYYYYYYYY is the CD key for the product (the /k options and its argument should be omitted for Service Pack installations).
NOTE:The specific *.stf file that is required for the manual command line will vary depending on the specific product you are installing. Search the \Setup folder on the CD-ROM of the product you are installing for the *.stf to use. For example, for Visual Basic 6.0 Professional, use VB98Pro.stf.
Nullify any nonstandard settings in the Config.nt and Autoexec.nt files in the system root\System32 folder. To do so, use an REM statement to remark out each entry except the following default entries:
lh %SystemRoot%\system32\nw16 (only if CSNW is installed)*
lh %SystemRoot%\system32\vwipxspx (only if CSNW is installed)*
* CSNW is Client Services for NetWare
- To expand a single compressed file, use the Expand.exe program. This program is located on the Windows CD-ROM in the I386 folder.
- To expand the required files:
- Insert the Windows CD-ROM into the CD-ROM or DVD-ROM drive.
- At the command prompt, type the following, and then press ENTER:C:\WINDOWS\System32\Autoexec.nt
- At the command prompt, type the following, and then press ENTER:EXPAND X:\i386\Config.NT_ C:\WINDOWS\System32\Config.nt
- Restart the computer and try to install the product again.
- X is your path to Acmsetup.exe
- E is the CD-ROM or DVD-ROM drive letter
- YYYYYYYYYY is the CD key
Your specific *.stf file will vary depending on the specific product you are installing. Search the \Setup folder of the product you are installing for the *.stf to use. For example, for Visual Basic 6.0 Professional, it is VB98Pro.stf
Generating a Log FileYou can tell the Acme part of Setup to generate a log file. To do this, start Setup with the following command:
path\file name is the path and file name for the log file. The path and file name must be in 8.3 short name format and must not be in quotation marks.
Artikelnummer: 250343 – Letzte Überarbeitung: 02.05.2006 – Revision: 1