How to fix the Superfish Window Shopper add-on and Internet Explorer 9 incompatibility


Symptoms


The Superfish Window Shopper add-on will cause Internet Explorer 9 to stop responding or crash

Resolution


An update to the Superfish Window Shopper add-on that fixes the compatibility issue is not available yet. 

To resolve this incompatibility, disable the Superfish Window Shopper add-on by following these steps: 
  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you receive the Superfish Window Shopper add-on incompatibility notification, click Keep it disabled or ignore the notification.

Note: Superfish Window Shopper add-on may not work correctly when the add-on is disabled.

More Information


For more information on browser add-ons, refer to these Microsoft Web sites: