Description: Unable to acquire a license for user XXXXX, domain XXXXX
- You can verify connectivity by pinging from the client to Terminal Services, and from Terminal Services to the client by IP address. If you are connecting to Terminal Services by name, verify that you can ping by name also. If you can ping successfully, go to step 2. If pinging fails, verify the IP configuration information of Terminal Services, and the client to make sure that it is correct, and that Terminal Services, or the client are able to find the path to each other. To do this, you may have to verify routing information on Terminal Services, and/or correct default gateways on both the client, and Terminal Services.
- You can try pinging by using a fixed packet size of 1472 bytes with the Don't Fragment bit set. This represents the largest Internet Control Message Protocol (ICMP) packet that can be sent by using the Ethernet media. This varies depending on the media that is involved.ping -l 1472 -f IP addressIf this does not work, try using smaller, and smaller numbers in the ping command until you receive a response. The size that you used to receive a response is the maximum size packet that is allowed over the network, which the client and/or Terminal Services are traversing.
- If the packet size that you were able to ping with was smaller than the maximum packet size for the network media, you may have to configure Terminal Services and/or the client by referencing the articles that are listed in the "More Information" section. One of those solutions should resolve the problem that you are experiencing.
Artikelnummer: 274805 – Letzte Überarbeitung: 25.06.2009 – Revision: 1