Remote Desktop Services role cannot co-exist with AD DS role on Windows Server 2012

Symptoms

Consider the following scenarios:

Scenario 1:

  • You have a computer that is running Windows Server 2012 with Active Directory Domain Services role installed
  • You try to install Remote Desktop Connection Broker role

In this scenario, the installation of Remote Desktop Connection Broker may fail and you may receive the following error message:

RD Connection Broker Role Service: Failed
Unable to install RD Connection Broker role service on Server <Servername>

Additionally, the following Event ID is logged in the System Event Log:

Log Name: System
Source: Service Control Manager
Date: <Date><Time>
Event ID: 7024
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Servername
Description:
The Remote Desktop Management service terminated with the following service-specific error:
%%2284126209

Scenario 2:

  • You have a computer that is running Windows Server 2012 with Remote Desktop Connection Broker role installed
  • You try to install Active Directory Domain Services role

In this scenario, the installation of Active Directory Domain Services role is successful, however the Remote Desktop Connection Broker may fail and you may receive the following error message:

The server pool does not match the RD Connection Broker that are in it. Errors:
Cannot connect to any of the specified RD Connection Broker servers. Ensure that at least one server is available and the Remote Desktop Management (rdms), RD Connection Broker (tssdis), or RemoteApp and Desktop Connection (tscpubrpc) services are running.

Cause

It was not supported to combine Remote Desktop Services role services and Active Directory Domain Services role on Windows Server 2012 RTM.

Resolution

This configuration is supported following install of Servicing Stack Update of September 2013:

2871777 A servicing stack update is available for Windows RT, Windows 8, and Windows Server 2012: September 2013

More Information

MSINTERNAL info

  1. Track the status of relevant bugs.

    WINSE 469658 was filed to resolve this problem in MSKB 2871777, scheduled for release on Patch Tuesday, September 10th, 2013 in REL13-09
  2. Code cases to the following node of the Windows Server 2012 Root Cause Call Code Tree.

    Root Cause - Windows 8-Server2012\Server Technologies\Remote Desktop Services (do not code here)\By Design Functionality\Role installation is not supported on Domain controller (DC)

For more information on Windows Server 2008 R2 Service Pack 1, click on the following Knowledge Base article:

2506417 New and existing RemoteFX-enabled virtual machines do not start on a domain controller that is running the Remote Desktop Virtualization Host service in Windows Server 2008 R2 Service Pack 1

Microsoft Internal Support Information

 
Contact the Reliability SPM, Roop Chevuri (rkiran), in cases where customer has high impact.

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Eigenschaften

Artikelnummer: 2799605 – Letzte Überarbeitung: 11.09.2013 – Revision: 1

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