Note This issue only occurs when you enable Fast Startup in your operating system.
This issue may also be remedied without installing the hotfix, if the computer is hard rebooted after the black screen.
Method 1: Windows UpdateThis update is available from Windows Update.
Method 2: Microsoft Download CenterThe following files are available for download from the Microsoft Download Center:
|All supported x86-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows Server 2012 R2||Download the package now.|
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
PrerequisitesTo apply this hotfix, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.
Registry informationTo use the hotfix in this package, you do not have to make any changes to the registry.
Restart requirementYou may have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace a previously released hotfix.
Artikelnummer: 3042085 – Letzte Überarbeitung: 30.04.2015 – Revision: 1