You can't open an on-premises mailbox by using OWA in Office 365 dedicated/ITAR vNext


You can't open an on-premises mailbox by using Microsoft Outlook Web Access (OWA) in Microsoft Office 365 dedicated/ITAR vNext.


This issue is under investigation by Microsoft.


You can try to access an on-premises mailbox from OWA to which you have Full Access permissions. To do this, follow these steps:
  1. Sign in to the cloud mailbox by using OWA.
  2. Select Open Another Mailbox.
  3. Open the on-premises mailbox. You'll be redirected to on-premises OWA.
  4. Enter your credentials.
Instead of being routed to the on-premises mailbox, you're redirected to the cloud OWA URL. When you enter your credentials again, you will sign in to your own mailbox.

As a workaround, you can sign in to the on-premises mailbox by using the on-premises OWA URL and specify the on-premises SMTP address. For example, the URL resembles the following:

When you're prompted for credentials, you should enter your account credentials.

Artikelnummer: 3095874 – Letzte Überarbeitung: 12.10.2015 – Revision: 1