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Symptoms

This hotfix adds a new Microsoft Outlook 2010 feature that provides better security for items that are permanently deleted. This hotfix allows Outlook 2010 to overwrite deleted data while Outlook 2010 is running, instead of only when you close Outlook 2010. 

Cause

This feature is added for users that require a secure delete feature that can be used while Outlook 2010 is running.

Resolution

To resolve this issue, apply the following hotfix:

2475877 Description of the Outlook 2010 hotfix package (outlook-x-none.msp): February 22, 2011

Registry key information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows
After you install the hotfix package, follow these steps to enable the hotfix:

  1. Click Start, click Run, type regedit in the Open box, and then click OK.

  2. Locate and then select the following registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\PST\

  3. On the Edit menu, point to New, and then click DWORD Value.

  4. Type PSTNullFreeOnDelete, and then press ENTER.

  5. In the details pane, right-click PSTNullFreeOnDelete, and then click Modify.

  6. In the Value data box, type 1, and then click OK.

  7. Exit Registry Editor.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about how the previous secure delete feature works, visit the following Microsoft website:

After installing Office 2007 SP2, Outlook takes a long time to close and Outlook.exe remains running in the background

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