Warranty and Protection Plan Terms & Conditions - China
Back to the list of country or region
Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty applies to Surface, Xbox, PC accessories, HoloLens, and Azure Kinect DK in China.
| Language | Product | Download Link |
|---|---|---|
| Chinese (Simplified) | Surface, Xbox, PC accessories, HoloLens, and Azure Kinect DK | Download |
| Surface Commercial Limited Hardware Warranty for Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Pro 10, Surface Pro for Business 11th Edition (Intel), Surface Pro 12", Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Laptop 6, Surface Laptop for Business 7th Edition (Intel), Surface Laptop 13", Surface Book 3, Surface Laptop Go, Surface Laptop Go 2, Surface Laptop Go 3, Surface Laptop Studio, and Surface Laptop Studio 2 | Download |
Protection Plan Terms and Conditions
Surface (Consumer), Xbox (Starting May 2026)
Microsoft Extended Hardware Service Terms and Conditions
| Language | Purchase date | Download Link |
|---|---|---|
| Chinese (Simplified) | On or after May 1, 2026 | Download |
Microsoft Complete for Devices Terms and Conditions
| Language | Purchase date | Download Link |
|---|---|---|
| Chinese (Simplified) | On or after May 1, 2026 | Download |
Surface (Consumer), Xbox
Microsoft Extended Hardware Service Plan Terms and Conditions
| Language | Purchase date | Download Link |
|---|---|---|
| Chinese (Simplified) | On or after June 1, 2023 | Download |
| On or after February 11, 2022, and on or before May 31, 2023 | Download | |
| On or after October 12, 2019, and on or before February 10, 2022 | Download |
Microsoft Complete for Devices Terms and Conditions
| Language | Purchase date | Download Link |
|---|---|---|
| Chinese (Simplified) | On or after June 1, 2023 | Download |
| On or after February 11, 2022, and on or before May 31, 2023 | Download | |
| On or after June 6, 2018, and on or before February 10, 2022 | Download |
Surface (Business, Enterprise, and Education) (Starting April 2026)
Microsoft Extended Hardware Service Terms and Conditions
| Language | Purchase date | Download Link |
|---|---|---|
| Chinese (Simplified) | On or after April 1, 2026 | Download |
Microsoft Complete for Business Terms and Conditions
| Language | Purchase date | Download Link |
|---|---|---|
| Chinese (Simplified) | On or after April 1, 2026 | Download |
Surface (Business, Enterprise, and Education)
Microsoft Extended Hardware Service Terms and Conditions
| Language | Purchase date | Download Link |
|---|---|---|
| Chinese (Simplified) | On or after September 21, 2023 | Download |
| On or after June 1, 2023 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after December 22, 2021, and on or before May 31, 2023 | Download | |
| On or after February 1, 2020, and on or before December 21, 2021 | Download | |
| On or after August 1, 2018, and on or before January 31, 2020 | Download |
Microsoft Complete for Business Terms and Conditions
| Language | Purchase date | Download Link |
|---|---|---|
| Chinese (Simplified) | On or after September 21, 2023 | Download |
| On or after June 1, 2023 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after February 1, 2020, and on or before May 31, 2023 | Download | |
| On or after August 1, 2018 and on or before January 31, 2020 | Download |
Surface Hub
Microsoft Extended Hardware Service Plan for Surface Hub
| Language | Purchase date | Download Link |
|---|---|---|
| Chinese (Simplified) | Purchased on or after June 1, 2023 | Download |
| Purchased on or after December 21, 2021, and on or before May 31, 2023 | Download | |
| Purchased on or after November 27, 2020 and on or before December 20, 2021 | Download |
Services Terms and Conditions
Microsoft Device Service Terms
| Language | Download Link |
|---|---|
| Chinese (Simplified) | Download |