Warranty and Protection Plan Terms & Conditions - New Zealand
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Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty
Microsoft's Limited Hardware Warranty applies to Surface devices, Xbox, Windows 365 Link, PC accessories, and HoloLens in New Zealand.
| Language | Purchase Date | Download Link |
|---|---|---|
| English | On or after October 1, 2024 | Download |
| On or after September 21, 2023, and on or before September 30, 2024 | Download | |
| On or before September 20, 2023 | Download |
Protection Plan Terms and Conditions
Surface (Consumer), Xbox
Microsoft Complete for Accessories Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| English | On or after November 4, 2019, and on or before December 31, 2019 | Download |
Microsoft Complete for Devices Terms and Conditions
| Language | Purchase date | Download Link |
|---|---|---|
| English | On or after November 7, 2017, and on or before December 31, 2019 | Download |
Surface (Business, Enterprise, and Education), Windows 365 Link (Starting April 2026)
Microsoft Extended Hardware Service/Plus and Windows 365 Link Terms and Conditions
Note
Microsoft Extended Hardware Service Plus is specific to the plan if the Optional Additional Services are added upon payment. Without Optional Additional Services, the Microsoft Extended Hardware Service Terms and Conditions apply.
| Language | Purchase Date | Download Link |
|---|---|---|
| English | On or after April 1, 2026 | Download |
Surface (Business, Enterprise, and Education), Windows 365 Link
Microsoft Extended Hardware Service Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| English | On or after September 21, 2023 | Download |
| On or after June 1, 2023 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after October 25, 2022, and on or before May 31, 2023 | Download | |
| On or after December 22, 2021, and on or before October 24, 2022 | Download | |
| On or after April 28, 2021, and on or before December 21, 2021 | Download | |
| On or after February 1, 2020, and on or before April 27, 2021 | Download | |
| On or after December 13, 2018, and on or before January 31, 2020 | Download |
Microsoft Extended Hardware Service Plus Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| English | On or after September 21, 2023 | Download |
| On or after June 1, 2023 (Applicable Devices: Surface Go 2, Surface Go 3, Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Pro X, Surface Laptop Studio device) |
Download | |
| On or after October 25, 2022, and on or before May 31, 2023 | Download | |
| On or after December 22, 2021, and on or before October 24, 2022 | Download |
Microsoft Complete for Business Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| English | On or after December 13, 2018, and on or before December 31, 2019 | Download |
Windows 365 Link- Microsoft Extended Hardware Service Plus Terms and Conditions
| Language | Purchase Date | Download Link |
|---|---|---|
| English | On or after February 15, 2025 | Download |
Surface Hub
Microsoft Extended Hardware Service Plan for Surface Hub
| Language | Purchase Date | Download Link |
|---|---|---|
| English | On or after June 1, 2023 | Download |
| On or after December 21, 2021, and on or before May 31, 2023 | Download | |
| On or after April 28, 2021, and on or before December 20, 2021 | Download | |
| On or after August 27, 2019, and on or before April 27, 2021 | Download |
Services Terms and Conditions
Microsoft Device Service Terms
| Language | Download Link |
|---|---|
| English | Download |
Advanced Exchange Services Terms and Conditions
| Language | Download Link |
|---|---|
| English | Download |
Surface Hub (v1) Third-Party Stand Policy and Waiver
| Language | Download Link |
|---|---|
| English | Download |