FIX: SNA Manager in Host Integration Server 2006 SP1 does not display the shortcut menu when multiple objects are selected


Symptoms


If you select multiple objects (for example, 3270 LUs) in SNA Manager on a system that is running Microsoft Host Integration Server 2006 Service Pack 1 (SP1) and then right-click the selected objects, the shortcut menu is not displayed. In addition, when multiple objects are selected and then you click Action on the menu bar, the expected options are not displayed. 

If a single object is selected, the right-click shortcut menu and the Action menu bar options are displayed correctly.

Resolution


A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The following list contains prerequisites for the hotfix package:
  • You must have Host Integration Server 2006 SP1 installed before you apply this hotfix. For more information about how to obtain the latest service pack for Host Integration Server 2006, click the following article number to view the article in the Microsoft Knowledge Base:  
    979497 How to obtain the latest Host Integration Server 2006 service pack
The English (United States) version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For Host Integration Server 2006, 32-bit edition:
File nameFile versionFile sizeDateTimePlatform
Mmcsna.dll7.0.4210.0324,94403-Jul-201003:56x86
For Host Integration Server 2006, 64-bit edition:
File nameFile versionFile sizeDateTimePlatform
Mmcsna.dll7.0.4210.0441,68003-Jul-201003:57x64

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.