An Excel workbook may be saved as a corrupted workbook when the AssetFixedAssetService in Microsoft Dynamics AX 2012 R2 is used as a data source

This article applies to Microsoft Dynamics AX 2012 R2 for all regions.


Consider the following scenario:
  • You start Microsoft Excel and add an instance of the AssetFixedAssetService in Microsoft Dynamics AX 2012 R2 as a data source for a workbook.
  • You add the default fields for the service from the field chooser.
  • You close the field chooser by using the Fields button on the ribbon or by using the Close button (X) in the upper-right corner of the field chooser.
  • You exit Microsoft Excel without closing the workbook.

In this scenario, you receive several exception errors based on the number of joins you made by using the field chooser. When you click OK to close the exception errors, you may receive a message that asks whether you want to save changes. When you click Save in the Save As dialog box, the workbook may be saved as a corrupted workbook.


Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:You can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, go to one of the following Microsoft websites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

We recommend that you apply the hotfix in a test environment before you apply the hotfix in a production environment.

For more information about how to install this hotfix, click the following article number to go to the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix


You must have Microsoft Dynamics AX 2012 R2 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.
File information
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2812196 - Last Review: Feb 17, 2017 - Revision: 2

Microsoft Dynamics AX 2012 R2