How to perform message tracking in Office 365 Dedicated/ITAR (vNext)


In Microsoft Office 365 Dedicated/ITAR (vNext), an administrator may have to run message tracking or tracing to review problems related to mail flow.

More Information

There are certain permissions that are required in order to recover deleted items for Legacy Dedicated and vNext customers. 

Permissions required

Legacy Dedicated

See the applicable self-service guide at Office 365 Dedicated Release Collateral.


To complete this task, the Organization Management, Compliance Management, or Help Desk role group is required. 

A screenshot of the Exchange admin center page, showing Organization Management

For more information about permissions in vNext for performing self-service tasks, see the following TechNet articles:

Process steps

Legacy Dedicated and vNext

To perform message tracking, use the Get-MessageTrackingLog cmdlet.


To trace messages use Get-Messagetrace. To trace a specific message by message id, use Get- MessageTraceDetail.


Article ID: 3207979 - Last Review: Nov 28, 2016 - Revision: 1