Cumulative Update 14 for Microsoft Dynamics NAV 2016 (Build 47444)

This article applies to Microsoft Dynamics NAV 2016 for all countries and all language locales.


This cumulative update includes all hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2016, including hotfixes and regulatory features that were released in previous cumulative updates.

This cumulative update replaces previously released cumulative updates. You should always install the latest cumulative update.

Note Implementing this cumulative update will require a database upgrade.

It may be necessary to update your license after implementing this hotfix to gain access to new objects included in this or a previous cumulative update (this only applies to customer licenses).

For a list of cumulative updates released for Microsoft Dynamics NAV 2016, see released cumulative updates for Microsoft Dynamics NAV 2016 . Cumulative updates are intended for new and existing customers who are running Microsoft Dynamics NAV 2016.


We recommend that you contact your Microsoft Dynamics Partner before you install hotfixes or updates. It is important to verify that your environment is compatible with the hotfixes or updates being installed. A hotfix or update may cause interoperability issues with customizations and third-party products that work with your Microsoft Dynamics NAV solution.

Known issue

You will receive the following compilation warning during the compile time:
Compilation warning
The warning does not influence the metadata generation. If you change the CRM Connection SETUP table and save it without compilation, you can't run it anymore from the Dev environment. After you compile it, you can run the table. To work around the warning is to copy the Microsoft.IdentityModel.Client.ActiveDirectory.dll to the add-in folder of the RTC client installation folder. Microsoft.IdentityModel.Client.ActiveDirectory.dll can be found in the root folder of the RTC client.
C:\Program Files (x86)\Microsoft Dynamics NAV\90\RoleTailored Client
Copying it to
C:\Program Files (x86)\Microsoft Dynamics NAV\90\RoleTailored Client\Add-ins

How to download the update

This update is available for manual download and installation from the Microsoft Download Center.

Problems that are resolved in this cumulative update

The following problems are resolved in this cumulative update:

Platform hotfixes

379694Cannot delete table 2000000140 after creating it.
380353Double characters are inserted when you enter data in the Korean language.
381079A validation error message is displayed at an incorrect time if you define the Option field with the Optionstring property longer than the maximum length.
381116When you use the Import-NAVData cmdlet, the cmdlet may fail with large navdata files on Azure SQL.
381121The Web client crashes when you use the JS add-in with a timer.
381143An incorrect dimension value is written to the Dimension field in a general journal.
381172You cannot change the work date in PaaS localized versions.
381207Some card pages flicker when you open them.
381227When you use the Report Builder to save and compile reports, extra pages are displayed.
381283You cannot run reports by using the Protocol Handler without Object Designer permissions tools.
381284The hash key is replaced by the compiler.
381298You cannot open Word documents in SharePoint Online by using Chrome or Firefox.
381578The NAV server with SaaS tenants mounted throws a timeout when it is being stopped.
381583Support for setting ManagementServicesPort through Powershell in the Set-NAVWebServerInstanceConfiguration cmdlet.
381616Connection problem with Dynamics 365 (CRM 2016 SP2 or later versions).
381633The NAV service tier crashes when it handles an invalid SOAP web service call.
381927For PaaS, the NAV server cannot load the list of tenants.

Application hotfixes

IDTitleFunctional areaChanged objects
381161Issue with file extensions for Lexmark ICS OCR integration.AdministrationCOD 1294
381208Issues with the Comments feature in workflows for document approvals.AdministrationCOD 1535 COD 5923 COD 80 COD 86 COD 90 COD 96 PAG 189 PAG 255 PAG 256 PAG 39 PAG 654 PAG 660 PAG 6630 PAG 6640 PAG 9103 PAG 9104 REP 291 REP 299 REP 491 REP 499 REP 5914 REP 6651 REP 6661 TAB 130 TAB 36 TAB 38
381619The Std. Password Dialog page returns a blank password.AdministrationPAG 9815
381160Repeated prompts to save the file are shown when you modify a budget in Excel.Cash ManagementREP 29
381212When you export a Positive Pay file that includes a large check amount, the amount populates the file with commas.Cash ManagementCOD 1711 COD 47
381276"Amount to Apply must not be larger than Remaining Amount in Cust. Ledger Entry Entry No.='XXX"' error message if you apply a payment in a local currency to an invoice that is posted in a foreign currency from the reconciliation journal.Cash ManagementCOD 370 TAB 1294
381519The Remove Applications action in the payment reconciliation journal does not clear the Applies-to ID field on the customer and vendor ledger entries.Cash ManagementTAB 1294
381617"The Source Code does not exist. Identification fields and values: Code='' error message if you post a direct debit collection and do not have any journal lines.Cash ManagementREP 1201
381345Email / SMTP information with Cyrillic characters is translated to "???".ClientTAB 9500
381524You cannot send mail from a job queue.ClientCOD 5916
381315The Item Tracking Comments feature triggers false change log.CostingPAG 6504 PAG 6505 PAG 6508 PAG 6509 PAG 12418 PAG 12469
381263Zero posting is not allowed in a recurring journal.FinanceCOD 11 COD 13 TAB 81
381290The G/L Dimension Overview page is not filtered accordingly when you use drill-down from the Analysis by Dimension page.FinancePAG 20
381351The Starting Date field is always set to today when you use the currency exchange rate service.FinanceCOD 1203 COD 6224
381766Limitations in the Web client makes it hard to get the G/L balance.FinancePAG 414
381251A date conflict error is not raised when a reservation exists between a purchase order and a service order, and you change the needed date on the service line to a date earlier than the expected receipt date of the purchase.InventoryTAB 5902
381252A date conflict error is not raised when a reservation exists between a purchase order and a job planning line, and you change the planning date on a job planning line to a date earlier than the expected receipt date of the purchase.InventoryTAB 1003
381255When you post a purchase return order, a reservation entry with reservation status Surplus is created.InventoryCOD 6500
381303The application does not consider already calculated and assigned cross-dock opportunities.InventoryCOD 5780 PAG 5783 TAB 5768
381333The Item Statistics Turnover page drills down from the Purchases (LCY) /Sales (LCY) fields to item ledger entries instead of value entries.InventoryPAG 354
381733"The Dimension Value does not exist. Identification fields and values: Dimension Code='XXXX',Code='' error message when you run the Calculate Inventory batch job in the physical inventory journal.InventoryREP 790
381083A column is not visible on jobs planning lines.JobsCOD 1008 PAG 1002 PAG 1007 PAG 88
381680A job planning line remains in the Planned status after you delete the scheduled and reserved supply.JobsPAG 498
381078The Replan function does not allow you to recreate lines like the Refresh function does when the production is M-T-O.ManufacturingREP 99001026
381274An item can be deleted even if it is part of a certified production BOM version.ManufacturingTAB 27
381337"The change leads to a date conflict with existing reservations.. Cancel or change reservations and try again" error message when you change the ending date on the production order line and move the due date to an earlier date.ManufacturingCOD 99000813 COD 99000815 TAB 5407
381444An item ledger entry is not created when you post an inventory put-away for a related production order output and the routing journal was manually adjusted.ManufacturingCOD 7324 COD 99000772
381761The due date in the planning worksheet does not relate to the demand due date when you run the Calc. Regenerative Plan function on the Planning Worksheet page.ManufacturingCOD 99000854
381228The Carry Out action can create a drop shipment purchase order with no location defined even when you enable the Location Mandatory option.PurchaseCOD 333
381237When you print a special order from the carry out action message on the requisition worksheet, only one out of two purchase orders for the same vendor is printed.PurchaseCOD 333 REP 493
381302The GetVendLedgerEntry function in the Gen. Journal Line table uses a wrong reference to CustLedgEntry instead of VendLedgEntry.PurchaseTAB 81
381332When a purchase order is created for a drop shipment, the modified variant description on the sales line is lost.PurchaseCOD 76
381259The Print to Word option is missing for the Customer Statement report.SalesCOD 2
381288Performance issue when you run Order Tracking.SalesCOD 99000778
381295In the Price List report, the Sales Type option is not translated on the printout.SalesREP 715
381557Behavior on how order promising lines are inserted in the Physical table differs depending if you run it from the header or from the line.SalesPAG 99000959
381574The Total Excl. VAT field is incorrect in the Archived Sales Order report.SalesREP 215 REP 216
381585"The Service Shipment Line already exists. Identification fields and values: Document No.='',Line No.='40000'" error message when you create certificates of supply if they are not already created for the sales shipment documents.SalesREP 780
381586CRM integration creates invoices without invoice line records because products are not assigned to a price list.SalesCOD 5341
381308The due date is not updated on service orders when you make orders from a service quote.ServiceCOD 5923
381306The Destination Type and Destination No. fields are not validated on an inventory pick.WarehouseCOD 7322
381478All the warehouse entries are clubbed to a single item journal line when you run the Calculate Whse. Adjustment report with a Lot No. filterWarehouseREP 7315
381650After you post a consumption entry in a consumption journal, a cyclical loop occurs in the cost application.COD 22

Local application hotfixes

BE - Belgium
IDTitleFunctional areaChanged objects
381565The Set Applies-to ID function on the Apply General Ledger Entries page does not work as expected in the Belgian version.FinancePAG 11309 PAG 20
CH - Switzerland
IDTitleFunctional areaChanged objects
381338Unused code in the No Stockkeeping feature in the Swiss version.SalesTAB 27
CZ- Czech
IDTitleFunctional areaChanged objects
381430New export SEPA payment in the Czech version.Cash ManagementCOD 11720 COD 1221 TAB 11705 TAB 11707 TAB 11709 TAB 11711 TAB 1226
381631No dimension is transferred from the vendor ledger entry and the Adv.Letter entry to the bank reconciliation journal in the Czech version.Cash ManagementCOD 1255 TAB 1250 TAB 1294
381323The Currency Code field is wrongly filled in if you archive a sales or purchase order, return order or quote with blank currency code by using the Archive Document option on the Print reports in the Czech version.FinanceREP 31091 REP 31092 REP 31095
381841The posted cash document contains a line that reverses the rounding in the Czech version.FinanceTAB 11730
381440The Compensation field on the Customer Ledger Entries page is not filled in correctly if you post credits in the Czech version.SalesCOD 31052
381159The Documentation for VAT report does not extract the correct amount for EU and NATIONAL reverse charge VAT operations in the Czech version.VAT/Sales Tax/IntrastatREP 11764
381240The calculation of the Amount field in the Intrastat journal is not correct if you use different exchange rates for currency code and VAT currency code in the documents in the Czech version.VAT/Sales Tax/IntrastatREP 594
381330If you create and post a service order for Intrastat, many of the needed fields are not filled in the Item Ledger Entry table in the Czech version.VAT/Sales Tax/IntrastatCOD 5987 PAG 5900 PAG 5905 PAG 5933 PAG 5934 PAG 5935 PAG 5936 PAG 5964 PAG 5966 PAG 5972 PAG 5975 PAG 5978 TAB 5900 TAB 5902 TAB 5990 TAB 5991 TAB 5992 TAB 5993 TAB 5994 TAB 5995
381460The functionality for electronic evidence of turnover checks the values in the data response message in the Czech version.VAT/Sales Tax/IntrastatCOD 11731 COD 11732 COD 31120 COD 31121 PAG 11730 PAG 11732
381839The EET - Simplified sales regime does not work in the Czech version.VAT/Sales Tax/IntrastatCOD 31121 PAG 11741
381843If you use reverse charge VAT and non-deductible VAT for the balance account, then the non-deductible VAT is not posted in the Czech version.VAT/Sales Tax/IntrastatTAB 81
381844The last modification is taken into account in the service for getting entries for the Intrastat journal in the Czech version.VAT/Sales Tax/IntrastatREP 594
IDTitleFunctional areaChanged objects
381522In the Payment Journal Details FactBox, refunds are not calculated and this leads to an incorrect value in the Payments field in the DACH version.Cash ManagementPAG 35516 PAG 35517
381253The Copy Documents function leads to different results depending on whether the source is a sales order or an archived sales order in the DACH version.SalesCOD 6620
DE - Germany
IDTitleFunctional areaChanged objects
381324"Lot No. X is not available on inventory or it has already been reserved for another document" error message when you register an inventory movement worksheet for a reserved inventory item in the German version.WarehouseCOD 7307 TAB 5767
ES - Spain
IDTitleFunctional areaChanged objects
381322The Recipient Bank Account field in the payment journal should be updated with the bank of the applying document and not always use the default one from the vendor card in the Spanish version.PurchaseCOD 442 COD 444 REP 393 TAB 81
381357"The transaction cannot be completed because it will cause inconsistencies in the G/L Entry table" error if you use the Preview Posting function from a released purchase document and the Calc Inv. and Pmt. Discount option is activated in the Spanish version.PurchaseCOD 90
FR - France
IDTitleFunctional areaChanged objects
381895The Payment in Progress (LCY) field on the customer card should only be included in the calculation for entries where the payment is in progress in the French version.Cash ManagementCOD 10860
381455The Currency Exch. Rate field is incorrect if you use the Suggest Vendor Payments function on the Payment Slip page in the French version.FinanceREP 10862
NA - North America
IDTitleFunctional areaChanged objects
381364When you try to export the North America EFT, no error message is displayed and nothing happens if no vendor remittance is selected in report selections in the North American version.Cash ManagementCOD 10250
381309When a tax area code contains two or more sales tax jurisdictions by using the Expense/Capitalize Sales Tax functionality, incorrect G/L deferral entries are created in the North American version.PurchaseTAB 37 TAB 39
381356The Sales Credit Memo report footer is printed on all pages in the North American version.SalesREP 10073
381197The Service Invoices report does not show totals in the print preview in the North American version.ServiceREP 10474
NO - Norway
IDTitleFunctional areaChanged objects
381523The <InstrPrty> tag in the in ISO20022 Credit Transfer file contains incorrect values in the Norwegian version.Cash ManagementTAB 1226 XML 1000
SE - Sweden
IDTitleFunctional areaChanged objects
381462The SIE Import functionality does not work as expected in the Swedish version.FinanceREP 11208 TAB 98
381561When you create reminders, and include a posting that is not due, then the first line of the not-overdue items is suggested twice in the Swedish version.FinanceCOD 392


Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix Download Available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website: You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

How to obtain the Microsoft Dynamics NAV update files

Click the link in the "Hotfix Download Available" section at the top of this Knowledge Base article to download the cumulative update files. After you request the Microsoft Dynamics NAV update, a hyperlink will be sent to you in an e-mail.

The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download - Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.

If you click Run, the files start the download and the extraction process. You must specify a folder for the new files.

If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files.

If you click Cancel, the download process stops.

Which hotfix package to download

This cumulative update has multiple hotfix packages. Select and download one of the following packages depending on the country version of your Microsoft Dynamics NAV 2016 database:
CountryHotfix package
AT - AustriaDownload the ATKB3209072 package
AU - AustraliaDownload the AUKB3209072 package
BE - BelgiumDownload the BEKB3209072 package
CH - SwitzerlandDownload the CHKB3209072 package
CZ- CzechDownload the CZKB3209072 package
DE - Germany Download the DEKB3209072 package
DK - DenmarkDownload the DKKB3209072 package
ES - SpainDownload the ESKB3209072 package
FI - FinlandDownload the FIKB3209072 package
FR - FranceDownload the FRKB3209072 package
IS - IcelandDownload the ISKB3209072 package
IT - ItalyDownload the ITKB3209072 package
IN - IndiaDownload the INKB3209072 package
NA - North AmericaDownload the NAKB3209072 package
NL - NetherlandsDownload the NLKB3209072 package
NO - NorwayDownload the NOKB3209072 package
NZ - New ZealandDownload the NZKB3209072 package
RU - RussiaDownload the RUKB3209072 package
SE - SwedenDownload the SEKB3209072 package
UK - United KingdomDownload the GBKB3209072 package
All other countriesDownload the W1KB3209072 package

How to install a Microsoft Dynamics NAV 2016 cumulative update

See How to install a Microsoft Dynamics NAV 2016 cumulative update .


You must have Microsoft Dynamics NAV 2016 installed to apply this hotfix.

More Information


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Article ID: 3209072 - Last Review: Jan 20, 2017 - Revision: 2