An organization manager's resume is displayed when the organization manager prints an employee's resume in the Microsoft Dynamics AX 2009 Enterprise Portal Web site

Applies to: Enterprise Portal FrameworkMicrosoft Dynamics AX 2009

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
This article applies to Microsoft Dynamics AX for all regions.

Symptoms


Consider the following scenario in the Microsoft Dynamics AX 2009 Enterprise Portal Web site: an organization manager selects an employee on the My Employee Web page. Then, the manager opens the employee's resume. Next, the manager prints the employee's resume. In this scenario, the organization manager's resume instead of the employee's resume is displayed.

This problem occurs in the following products:
  • Microsoft Dynamics AX 2009 Service Pack 1
  • Microsoft Dynamics AX 2009

Resolution


Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site: You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:
  1. Review the changes that are documented in the .xpo file.
  2. Apply these changes in a test environment before you apply the hotfix in a production environment.


For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have one of the following products installed to apply this hotfix:
  • Microsoft Dynamics AX 2009 Service Pack 1
  • Microsoft Dynamics AX 2009
Note Two hotfix files are available. Use the hotfix file that is appropriate for the specific product.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Dynamics AX 2009 Service Pack 1
File nameFile versionFile sizeDateTimePlatform
Axupdate.exeNot applicable62,30404-Dec-200801:54x86
Kb959261.xpoNot applicable34,28304-Dec-200800:59Not applicable
Metadata.xmlNot applicable7004-Dec-200800:59Not applicable
Licensetermsar.rtfNot applicable2,59531-Oct-200809:58Not applicable
Licensetermscs.rtfNot applicable93,32431-Oct-200809:58Not applicable
Licensetermsda.rtfNot applicable103,94731-Oct-200809:58Not applicable
Licensetermsde.rtfNot applicable119,65431-Oct-200809:58Not applicable
Licensetermsen.rtfNot applicable104,52231-Oct-200809:58Not applicable
Licensetermses.rtfNot applicable98,78431-Oct-200809:58Not applicable
Licensetermset.rtfNot applicable104,18931-Oct-200809:58Not applicable
Licensetermsfi.rtfNot applicable106,43631-Oct-200809:58Not applicable
Licensetermsfr.rtfNot applicable133,25131-Oct-200809:58Not applicable
Licensetermshu.rtfNot applicable94,07031-Oct-200809:58Not applicable
Licensetermsis.rtfNot applicable35,12531-Oct-200809:58Not applicable
Licensetermsit.rtfNot applicable118,32131-Oct-200809:58Not applicable
Licensetermsja.rtfNot applicable107,22931-Oct-200809:58Not applicable
Licensetermslt.rtfNot applicable125,42031-Oct-200809:58Not applicable
Licensetermslv.rtfNot applicable107,62231-Oct-200809:58Not applicable
Licensetermsnb-no.rtfNot applicable119,19831-Oct-200809:58Not applicable
Licensetermsnl.rtfNot applicable113,59831-Oct-200809:58Not applicable
Licensetermspl.rtfNot applicable119,21131-Oct-200809:58Not applicable
Licensetermspt-br.rtfNot applicable103,07831-Oct-200809:58Not applicable
Licensetermsru.rtfNot applicable151,25531-Oct-200809:58Not applicable
Licensetermssv.rtfNot applicable118,80431-Oct-200809:58Not applicable
Licensetermsth.rtfNot applicable155,18931-Oct-200809:58Not applicable
Licensetermstr.rtfNot applicable105,02931-Oct-200809:58Not applicable
Licensetermszh-hans.rtfNot applicable101,74331-Oct-200809:58Not applicable
Axsetupsp.exe5.0.1100.11,522,52804-Dec-200801:33x86
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.1150,44004-Dec-200801:34x86
Axsetupsp.resources.dll5.0.1000.45523,12006-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,33606-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45519,02406-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82406-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45519,02406-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82406-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45519,02406-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82406-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82406-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45523,12006-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,84806-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82406-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45531,31206-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4518,87206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45539,50406-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4520,40806-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45514,92806-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31206-Nov-200801:46x86
Axsetupsp.resources.dll5.0.1000.45510,83206-Nov-200801:46x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4515,80006-Nov-200801:46x86
Microsoft Dynamics AX 2009
File nameFile versionFile sizeDateTimePlatform
Axpatch.exeNot applicable62,29616-Nov-200819:37x86
Kb959261.xpoNot applicable34,27417-Nov-200804:13Not applicable
Metadata.xmlNot applicable7017-Nov-200804:13Not applicable
Licensetermsar.rtfNot applicable105,43011-Jun-200820:12Not applicable
Licensetermscs.rtfNot applicable91,18111-Jun-200820:12Not applicable
Licensetermsda.rtfNot applicable101,27711-Jun-200820:12Not applicable
Licensetermsde.rtfNot applicable117,30311-Jun-200820:12Not applicable
Licensetermsen.rtfNot applicable102,69811-Jun-200820:12Not applicable
Licensetermses.rtfNot applicable96,27011-Jun-200820:12Not applicable
Licensetermset.rtfNot applicable103,76911-Jun-200820:12Not applicable
Licensetermsfi.rtfNot applicable108,28011-Jun-200820:12Not applicable
Licensetermsfr.rtfNot applicable128,73011-Jun-200820:12Not applicable
Licensetermshu.rtfNot applicable96,22011-Jun-200820:12Not applicable
Licensetermsis.rtfNot applicable109,43811-Jun-200820:12Not applicable
Licensetermsit.rtfNot applicable116,56011-Jun-200820:12Not applicable
Licensetermsja.rtfNot applicable102,32911-Jun-200820:12Not applicable
Licensetermslt.rtfNot applicable124,66411-Jun-200820:12Not applicable
Licensetermslv.rtfNot applicable105,94911-Jun-200820:12Not applicable
Licensetermsnb-no.rtfNot applicable116,07311-Jun-200820:12Not applicable
Licensetermsnl.rtfNot applicable112,35811-Jun-200820:12Not applicable
Licensetermspl.rtfNot applicable115,77311-Jun-200820:12Not applicable
Licensetermspt-br.rtfNot applicable101,12711-Jun-200820:12Not applicable
Licensetermsru.rtfNot applicable141,29111-Jun-200820:12Not applicable
Licensetermssv.rtfNot applicable114,26211-Jun-200820:12Not applicable
Licensetermsth.rtfNot applicable151,46811-Jun-200820:12Not applicable
Licensetermstr.rtfNot applicable102,18411-Jun-200820:12Not applicable
Licensetermszh-hans.rtfNot applicable100,01111-Jun-200820:12Not applicable
Axsetupsp.exe5.0.593.2081,620,83216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0580,46416-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0576,36816-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0576,36816-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0576,36816-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0580,46416-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0576,36816-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0576,36816-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0588,65616-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0596,84816-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0572,27216-Nov-200819:17x86
Axsetupsp.resources.dll5.0.593.0568,17616-Nov-200819:17x86

Objects that are affected

This hotfix affects the following object:
  • \Report\HRMEPEmployeeCV

Validation of the application hotfix installation

To validate the installation of the application hotfix, open the SysHotfixManifest class in the Application Object Tree (AOT), and then verify that there is a method whose name is the same as the KB article number of the installed hotfix.

Additionally, you can cross-check the affected objects by viewing the KB959261.txt file against the objects in the AOT. Therefore, you can make sure that the objects are changed correctly in the SYP layer or the GLP layer.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.