If you're moving from a Windows 7 or Windows 8.1 PC to a new Windows device, you'll find that the best way to get apps and games is through Microsoft Store. Microsoft Store is familiar on any device—you can search for free and paid apps like Adobe Reader, view their popularity and ratings, and download them to your device. When you install an app from Microsoft Store, it will follow you to ...

Learn how to request refunds for games, apps, or subscriptions purchased through Xbox and get assistance with your orders.

Refunds for apps on a Windows PC Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't refundable unless the offer or applicable law states that you're eligible for a refund. For detailed info about return and refund policies, see Microsoft Terms of Sale.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard You can also track your order in the confirmation email that was sent to the primary email address on your Microsoft ...

This page features a list of common error codes and solutions. Learn how to find your error code quickly.

Highlights This update addresses security issues for your Windows operating system. Improvements This security update includes improvements that were a part of update KB5058499 (released May 28, 2025). The following summary outlines key issues addressed by the KB update after you install it. Also, included are available new features. The bold text within the brackets indicates the item or area ...

Learn how to troubleshoot network issues affecting Xbox cloud gaming and get back to playing your favorite games.

Get help and support for Microsoft Edge. Find Microsoft Edge support content, how-to articles, tutorials, and more.

If you see error E101 when you try to update your Xbox console, this means there may have been a problem installing the update. Find more solutions here.