需要有关 Xbox 主机、Xbox 游戏或 Xbox 网络的帮助?了解如何与我们联系。

It would come from one of their real domains, perhaps @nortonlifelock.com. Tip: Some scammers will try to get tricky by using a domain that LOOKS like it could be legitimate, such as @n0rtonlifel0ck.com. The letter "o" has been changed to the number 0, but at a glance you might not notice.

Xbox Support 为 Xbox、Game Pass 和账单问题提供帮助。在 Xbox Support 社区中获取建议和客户服务。

Using Authenticator as a way to sign in If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in: Go to the site where you want to sign in. Enter your username at the sign-in prompt and select Next. Select Send notification.

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。

Learn how to restore your Xbox console to the factory default settings using your console or a USB drive.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

了解如何确保 Xbox 家庭组帐户的隐私和在线安全，保护您的游戏体验。

Learn how to download files from the web, change your default download location, and find files you've downloaded on your PC using Internet Explorer.

If the file is not shared on a network or if you are certain that no one is currently editing it, then an instance of the Office app with the file open might be running in the background.