Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to restore your Xbox console to the factory default settings using your console or a USB drive.

Find answers to your commonly asked questions about Microsoft Mahjong and Microsoft Casual Games.

注意: 你的 Hotmail 或 Outlook.com 密码与你的 Microsoft 帐户密码相同。 如果可以登录，但 Outlook.com 出现问题，请检查 服务状态。 如果状态不是绿色，请等到服务正常运行再重试。 Microsoft 始终保持留意异常的登录活动，以防其他人试图登录到你的帐户。 如果您在去新地方的旅途中或使用新的设备，我们 ...

Learn how you can play Fortnite for free through cloud gaming.

Experience the web in a whole new way by switching to the Microsoft Edge browser from Internet Explorer or Microsoft Edge Legacy. Move to Microsoft Edge Move to Microsoft Edge today for speed and security. Check to see if you have Microsoft Edge on your device by looking for the icon on your taskbar or searching for it in your applications list. If you don't have it on your device, go to ...

Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Try to fix touchpad problems in Windows by updating drivers using either Windows Update or Device Manager or by reinstalling the touchpad.

Make the most of your PC gaming experience Expand all