Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Learn how you can play Fortnite for free through cloud gaming.

Try to fix touchpad problems in Windows by updating drivers using either Windows Update or Device Manager or by reinstalling the touchpad.

需要有关 Xbox 主机、Xbox 游戏或 Xbox 网络的帮助?了解如何与我们联系。

注意: 你的 Hotmail 或 Outlook.com 密码与你的 Microsoft 帐户密码相同。 如果可以登录，但 Outlook.com 出现问题，请检查 服务状态。 如果状态不是绿色，请等到服务正常运行再重试。 Microsoft 始终保持留意异常的登录活动，以防其他人试图登录到你的帐户。 如果您在去新地方的旅途中或使用新的设备，我们 ...

了解如何使用 Android、iOS 或 Windows 设备在 Xbox 上玩云游戏。

Codecs allow you to play different formats of audio and video files. Media Player supports a wide variety of codecs. Most are included out of the box; some additional codecs can be installed from the Microsoft Store.

Get help with an Xbox controller that can’t connect to your device or won’t turn on.