Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

Find answers to your commonly asked questions about Microsoft Mahjong and Microsoft Casual Games.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Try to fix touchpad problems in Windows by updating drivers using either Windows Update or Device Manager or by reinstalling the touchpad.

注意: 你的 Hotmail 或 Outlook.com 密码与你的 Microsoft 帐户密码相同。 如果可以登录，但 Outlook.com 出现问题，请检查 服务状态。 如果状态不是绿色，请等到服务正常运行再重试。 Microsoft 始终保持留意异常的登录活动，以防其他人试图登录到你的帐户。 如果您在去新地方的旅途中或使用新的设备，我们 ...

Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.