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Open a service request in the Microsoft 365 admin center. This service is free. Microsoft Store support Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here . For other help with your Microsoft account and subscriptions, visit ...

Applies To: Outlook.com

Training: Get started with SharePoint in Microsoft 365. At office.com, sign in to SharePoint, then select the SharePoint tile.

Applies To: SharePoint in Microsoft 365

If you're the Microsoft 365 admin of an Office for business plan, users in your organization can only install Microsoft 365 using the steps in this topic as long as your plan includes the desktop version of Microsoft 365, and you've assigned the user a license and given them permission to install Microsoft 365 (Manage software download settings in Microsoft 365).

Applies To: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin

This is the account you use to sign in to Microsoft365.com so you can manage your subscription or install or reinstall Microsoft 365 when needed. Depending on your product, this account is usually a Microsoft account (Hotmail, Outlook.com, Live.com) or a work or school account.

Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Excel 2016 for Mac, Word 2016 for Mac, Outlook 2016 for Mac, PowerPoint 2016 for Mac, OneNote 2016 for Mac, Office 2016 for Mac, Excel 2013, Word 2013, Outlook 2013, PowerPoint 2013, Access 2013, OneNote 2013, Publisher 2013, Office 2013, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Excel for Mac 2011, Word for Mac 2011, PowerPoint for Mac 2011, Microsoft 365 for Mac, Microsoft account dashboard, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin

See the table below for the type of support you can get depending on your product. Product. Access to technical support. Microsoft 365 subscription. Microsoft 365 Basic. Microsoft 365 Personal. Microsoft 365 Family. Note: Includes support for all Microsoft 365 benefits; and supported versions of Windows. Call back.

Applies To: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home

Select your version of Microsoft 365 below to learn how to activate Microsoft 365. Activate Microsoft 365 or a non-subscription version of Office. Activate Office that's pre-installed on a new Windows device. Activate an Office purchase or offer that's included on a new Windows device.

Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Office for business, Microsoft 365 admin, Microsoft Lync for iPhone 2013 operated by 21vianet, Project for Office 365

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Microsoft 365 provides powerful tools to help organize you and your family's lives. Empower you and your family through the Microsoft 365 Family subscription and learn how to create family calendars, share notes with a family notebook on OneDrive, and connect with your family on Microsoft Teams. Microsoft 365 Family Subscription

Set up and use Outlook. After installing the Office apps, set up Outlook to start using email, calendar, and contacts. Open the Start menu, search for Outlook, and choose it. Enter your Microsoft 365 email address, and then select Connect.