If you've been persuaded to download one of these files, just close the file and delete it. If you've already enabled the active content, you'll want to run a full antimalware scan of your computer. How can you spot these scams? Fortunately, these scams are often easy to spot.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

If this is the first time you're setting up Authenticator, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). Allow the app to use the camera so that you can take a picture of a QR code in one step.

Verify your Outlook.com account to prove that you're a human and not an automated program that sends spam.

If you use Microsoft Edge as your web browser, you can set up multiple Microsoft Edge profiles, one for each Microsoft account. This way, you can log into different accounts at the same time.

Get security info and tips about threat prevention, detection, and troubleshooting. Including tech support scams, phishing, and malware.

Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.

Provides information for avoiding and reporting Microsoft technical support scams.