It would come from one of their real domains, perhaps @nortonlifelock.com. Tip: Some scammers will try to get tricky by using a domain that LOOKS like it could be legitimate, such as @n0rtonlifel0ck.com. The letter "o" has been changed to the number 0, but at a glance you might not notice.

If you think your Microsoft account has been hacked, find out how to secure your account and check for unauthorized activity.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find the Recycle BinSupport for Windows 10 will end in October 2025 After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more

Learn how to approve child purchases on Xbox, manage spending limits, and ensure a safe gaming experience for your family.

Using Authenticator as a way to sign in If you have turned on passwordless, two-step, or multi-factor authentication for your account, use the following steps to sign-in: Go to the site where you want to sign in. Enter your username at the sign-in prompt and select Next. Select Send notification.

Verify your Outlook.com account to prove that you're a human and not an automated program that sends spam.

了解如何在移动设备、Windows 设备或 Xbox 主机上兑换 Microsoft/Xbox 礼品卡或其他代码。