Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

如何实现代码不起作用时获得帮助？ 在哪里可以兑换非 Xbox 代码？ 兑换后，在哪里可以找到我的游戏和加载项？ 如何检查我的帐户余额？ 这是否解决了问题？ 是 否

如果你从 Microsoft 购买了游戏或应用，则可以申请退款。 若要请求在 Xbox 上使用的应用和游戏的退款，请转到 为数字游戏申请退款。

获取有关 Xbox 和 Microsoft Store 数字游戏购买退款条款和条件的详细信息。

Be sure to spend the money in your Microsoft account before you change your account location. We can't transfer money between regions. When you make your first purchase in the new locale, you'll be prompted to update your billing info. To change your region, use one of the following options:

尝试玩新游戏？ 查看此处以了解我们当前正在跟踪的已知游戏问题，并了解可以对其执行的操作。

尽可能转到重要网站（如银行、社交媒体或从自己保存的收藏夹购物），而不是每次在浏览器的地址栏中键入它们。 如果确实必须在地址栏中键入地址，请仔细键入并双击检查键入的内容与要转到的地址匹配，然后再继续。 如果你正在键入之前转到的地址，浏览器可能会为你完成该地址。 请快速 ...

我们知道，有时数字游戏产品的购买不会按计划进行。 发生这种情况，我们将帮助你申请退款。 如果退款请求获得批准，它将在Microsoft帐户上显示为正在处理。 处理退款时，你将无法再访问数字游戏产品。