Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

This number signifies the amount of pairs that can be matched before the lightning tile will expire. The numbers on the tiles all count down by one after every match is made. If any Lightning Tiles reach “0” the game is over. Use the toolbar at the top of the screen to monitor the Lightning Tiles’ move value and how many unmatched sets ...

Learn what you can do if you're not receiving account aign-in verification codes.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

2. Verify your identity For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code. Important: If you don't see an option for where to send a code, or you no longer have access to any of the verification options shown, use this sign-in helper tool.

Note: As part of setting up this account, you'll be given a QR code to scan with your device; this is one way we ensure you are in physical possession of the device you are installing the Authenticator app on.

Learn how to approve child purchases on Xbox, manage spending limits, and ensure a safe gaming experience for your family.

Verify your Outlook.com account to prove that you're a human and not an automated program that sends spam.

You can use any active email account, even one belonging to a friend or relative. If you don't have another email account that you can access, you can create a temporary outlook.com account for free by selecting Create one at the Microsoft account sign in page.

Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.