A #CONNECT error occurs when a formula can't connect to a required resource. See the following sections:
General
File can't be accessed
- The path is incorrect, or the file was deleted or moved.
- You don't have permission to access the file.
- The linked workbook couldn't be read and might be corrupt.
Network connectivity issues
You can't access a required service because there's a problem connecting to the internet. Check the internet connection on your device and try again. For more information, see Fix Wi-Fi connection issues in Windows.
Office Add-in not loaded
There are calculations that depend on data types from data domains defined by one or more Office Add-ins. Try closing and reopening the workbook to load the add-ins.
Workbook links
Unable to connect
The server isn't responding and might be undergoing maintenance. Try again later.
Request throttled
You exceeded the request limit. Try again later.
File not in the cloud
Excel for the web doesn't support refreshing locally saved workbooks. To refresh these workbook links, open the linked workbook in Excel Desktop or Excel for Mac on the device.
Unable to read workbook
The workbook can't be read and might be corrupt.
Unable to get to file
The linked workbook can't be accessed. This file might be moved or you might no longer have permission to access it.
Service error
A required service isn't responding or might be undergoing maintenance.
File on another domain
The linked workbook is on another internet domain and can't be refreshed. A domain has a unique URL address that points to services, websites, data centers, or personal computers.
Not signed in
The linked workbook can't be read because you're not signed in.
Too many linked workbooks
This workbook exceeded the limit for linked workbooks.
Linked workbook too large
The workbook you linked to is larger than the maximum supported workbook size.
Image
Required images unavailable
You can't access the resources required for an image.
Can't retrieve the image
You're unable to retrieve the image. Try again later.
Python in Excel
Service not available
The service can't retrieve this value. Your session might have timed out. Restart the external code service environment.
Resource not available
The service can't retrieve this value because the compute resource of the external code service isn't available.
Unable to upload
Something went wrong with the data upload. Try again.
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