Accessibility features for the Microsoft account website

To make the Microsoft account website more accessible for people with disabilities, we’ve created keyboard shortcuts, views in high-contrast, and invoices available as PDF files.

Keyboard shortcuts

 To do thisUse this keyboard shortcut
Refresh the current view.F5
Select or clear a check box.SPACE
Select the next item.TAB
Select the previous item.SHIFT + TAB
Perform the action for the selected item.ENTER
Within views, navigate through an item list.Arrow Keys
Within views, navigate through multiple pages.PAGE UP or PAGE DOWN
Within views, navigate to the first or last item on the current page.HOME or END
Within views, navigate to the first or last item in a list.CTRL + HOME or CTRL + END
Open the Internet Options dialog box in Internet Explorer, where you can change accessibility settings.ALT + T, and then press O

View pages in high-contrast

If you use Microsoft Internet Explorer, follow these steps:

  1. In Internet Explorer, on the Tools menu, click Internet Options.
  2. On the General tab, click Accessibility.
  3. Select the Ignore colors specified on webpages check box, the Ignore font styles specified on webpages check box, and the Ignore font sizes specified on webpages check box, and then click OK.

For high-contrast views in another web browser, consult that browser’s help. Most operating systems, including those made by Microsoft, include settings for high-contrast mode as well; for more information, please consult the help documentation for the operating system that you use.

Invoices available as PDF files

This procedure applies to Windows 8 or later, Adobe Acrobat Reader XI, and NVDA 2013.1 or later. It may work with older versions but it has not been tested.

  1. Make sure NVDA is running.
  2. Start Adobe Acrobat and open the desired PDF file.
  3. A "Reading Untagged Document" dialog will appear if NVDA is running.
  4. The dialog contains the following items:
    • A message describing the tagging process.
    • A combo box labeled “Reading Order:” containing three choices:
      • Infer reading order from document (recommended)
      • Left-to-right, top-to-bottom reading order 
      • Use reading order in raw print stream
Use Alt+r to move the focus to the combo box.
    • Two radio buttons:
      • Read the entire document
      • Read the currently visible pages only
We recommend you use Alt + d to choose "Read the entire document". Or you can use Alt + p to choose "Read the currently visible pages only".
    • A check box labeled "Always use the settings from the Reading Preferences (Do not show this dialog again)". Use Alt + a to check the “Always use” check box.
    • A Start button. Use Alt + s or the Enter key to press the Start button.
    • A Cancel button. Use Alt + c to press the Cancel button.

Acrobat will add tags to the document and describe its progress. When it finishes, NVDA's reading commands (including browse mode commands) will allow you to read the text, tables, and hyperlinks in the document. Use Tab and Shift + Tab to move between hyperlinks.

Where can I learn more?

To learn more about Acrobat and accessibility, see

To learn more about NVDA, see


Article ID: 11685 - Last Review: 22 Jun 2016 - Revision: 21